Location

Johannesburg, Menlyn

Purpose of the role

Drive sales and provide a desirable client experience in order to ensure that standards are maintained as well as to build and maintain CHANEL’s brand image.

Key Responsibilities

• Achieve monthly and annual set budgets
• Track counter and individual targets
• Sell and drive sales in order to achieve targets
• Achieve a minimum monthly IPT of 2.5
• Assist in setting up and driving sales at Counter events
• Provide counter manager feedback on sales/counter related issues or concerns
• Ensure that the E Academy digital training courses are accessed weekly to maintain sufficient brand, customer and product knowledge

BRAND MANAGEMENT

• Increase brand awareness and image through ensuring adherence to grooming and uniform guidelines
• Ensure that the team members maintain counter hygiene according to brand standards at all times
• Merchandising of stock according to merchandising guidelines
• Submit competitor analysis reports to RDM

 

• Increase brand awareness and image through ensuring adherence to grooming and uniform guidelines
• Monitor competitor activity
• Know your in store ranking
• Ensure that stock is merchandised according to merchandising guidelines
  consumables

• Uphold and reinforce the Client experience standards
• Build relationships and loyalty with clients
• Drive increased customer data base (attraction of NEW customers)
• SAB Menu of Service
• Daily tracking sheets completed and submitted weekly to Counter Manager
• Complete and update the CRM card for all new and existing clients and file accordingly
• Banking Admin
• Opening and closing of store duties
• All stock control measures ie testers, samples, stock, credits and consumables
• Know your stock versus tester ratio and report out of stocks to counter manager daily to ensure drive sales and maintain an exceptional client experience
• Ensure that counter hygiene standards are maintained according to brand standards at all times
• Working on Point of Sale System
• Reporting of loss sales
• Managing operational expenses
• Managing returns, refunds and exchanges

CONTROL OF OPERATIONAL EXPENSES:

• Telephone bill
• Testers
• Consumables
• Float
• Internet
• Samples
• Eventing – stick to eventing budgets
• Budgets

• Work in collaboration with other colleagues to drive and execute overall budgets as well as supporting events
• Support and assist new team members with onboarding and orientation
• Holding each other accountable

 

• Monthly store counts
• Weekly stock/spot checks
• Their responsibility to check and advise daily on any security systems
• Alert of Fraudulent Purchases/Counterfeit money
• Operate the point of sale system (overs and unders banks)
• Balance stock received and sent
• Handling of store and safe keys

Competencies

• Deciding and Initiating Action
• Working with People
• Relating & Networking
• Adhering to Principles and Values
• Persuading and Influencing
• Planning and Organising
• Delivering Results & Meeting Customer Expectations
• Coping with Pressures and Setbacks

Skills

• Sales skills
• Event planning skills
• CRM skills

Minimum Requirements/Qualifications

• Non-negotiable:
  • Matric
• Advantage:
  • Previous Retail experience
  • Certificate in Beauty Technology
  • Certificate in Makeup

Application Process

• Kindly apply via [email protected] with your name and surname with the relevant job title as well.

Should you not hear from us within 2 weeks, kindly consider your application unsuccessful

Location

Woolworths, Somerset West

Purpose of the role

The Prestige Cosmetics Group is one of the subsidiaries of CAVI Brands, and is one of the leading distributors of luxury fine fragrance, cosmetics, and specialised skincare in Southern Africa. Some of the luxurious brands include Chanel, Blvgari, La Prairie, and Dolce & Gabbana to name a few. The Prestige Cosmetics Group epitomizes luxury, dynamism, sophistication and excellence and is offering an exciting opportunity for a driven and ambitious individual to join the Johannesburg team as a Counter Manager for Chanel in Woolworths, Somerset West Mall.

The purpose of the role is to drive sales, motivate, train, and coach the sales team, ensure that standards are maintained, build brand and maintain brand image/awareness.

Key Responsibilities

ACHIEVE COUNTER SALES TARGETS

• Set targets for self and team
• Drive achievement of sales targets for team (weekly and monthly)
• Achieve own sales target
• Event planning identified, arranged and co-ordinated within store to drive sales targets (2 events per month)
• Increase Ranking in store
• Monitor monthly performance axes split/slow lines and determine suitable actions to address problems
• Achieve a minimum IPT of 2.5
• Drive brand incentives to achieve targets

BRAND MANAGEMENT

• Increase brand awareness and image through ensuring adherence to grooming and uniform guidelines
• Ensure that the team members maintain counter hygiene according to brand standards at all times
• Merchandising of stock according to merchandising guidelines
• Submit competitor analysis reports to RDM

STOCK MANAGEMENT & MERCHANDISING

• Identify and plan stock and tester need for the month and ensure orders are placed timeously and follow up the receipt thereof
• Identify and plan supplies and counter tools for counter for the month and ensure orders are placed timeously
• Submit stock management sheets to RDM monthly/weekly
• Know your stock versus tester ratio to ensure that you merchandise and sell accordingly.
• Identify maintenance issues and snags and ensure these are resolved

RELATIONSHIP MANAGEMENT

• Ensure client experience standards are upheld and reinforced
• Build in-store relationships with all levels of store management
• CRM Management – oversee and ensure the maintenance of the CRM cards to retain customers and ensure regular contact with VIP clients
• Oversee BC’s communication to customers to ensure recruitment and retention
• Drive increased customer data base (attraction of NEW customers)
• Manage in store customer complaints or concerns
• Provide feedback to RDM’s regarding any customer issues or feedback within 24 hours

ADMINISTRATION

• Daily, weekly, monthly sales tracking sheets completed and submitted to RDM
• Weekly and Monthly top 5 competitors submitted to RDM
• Analyse sales and competitor reports to identify trends and sales opportunities
• Counter schedules set to meet staffing needs
• Manage leave applications
• Submit claim forms for overtime, night work (holidays etc.)
• Counter checklist submitted weekly to RDM
• Submit counter event report including photographs to RDM

TEAM/STAFF MANAGEMENT

• Assist the RDM in the recruitment of new team members
• Induct new staff members
• Identify training needs for team members
• Coach, train and oversee the development of team members
• Attend classroom training and ensure that staff apply this ongoing learning on counter
• Submit role play and coaching tracking forms monthly to RDM
• Oversee and drive a healthy team moral and culture
• Manage conflict on counter
• Ensure sufficient staffing requirements
• Manage daily team/people issues (absenteeism, leave, time keeping)
• Conduct weekly team meetings for on-going communication
• Conduct weekly EMTs in store to ensure key focus areas are addressed and standards are maintained. Maintain records of all EMTs and report back to RDM monthly. Monitor impact of EMTs on counter.
• Formally review job performance for all employees quarterly and annually and maintains written records of such meetings
• Conduct monthly one on ones with sales team to address performance (good and poor) in a formal meeting and submit a written report to RDM
• Conduct monthly one on ones with Make Up artist in order to ensure efficient management of the makeup axis and submit a written report to RDM and Training Manager.

Competencies

• Deciding and Initiating Action
• Leading and Supervising
• Working with People
• Relating & Networking
• Adhering to Principles and Values
• Persuading and Influencing
• Planning and Organising
• Delivering Results & Meeting Customer Expectations
• Coping with pressure and setbacks

Skills

• High attention to detail
• Proactive, adaptable, and flexible
• Problem-solver
• Organised with ability to multi-task, ensuring deadlines are prioritized
• Results driven

Minimum Requirements/Qualifications

• Matric certificate
• At least 3 years retail and cosmetics experience
• Previous Counter Manager experience
• Certificate in Beauty/Make-Up is advantageous

Application Process

• Kindly apply via [email protected] with your name and surname with the relevant job title as well.

Should you not hear from us within 2 weeks, kindly consider your application unsuccessful

Location

Cape Town, Observatory

Purpose of the role

To develop the brand in South Africa through optimum use of the
A&P investment tools; ensuring a 360̊ approach to all marketing
strategies, ultimately growing market share and brand image in
South Africa.

Key Responsibilities

Business Performance

• Develop, communicate, and share the marketing vision
  within the organization to ensure the strategy is executed
  impeccably and timeously in the market
• Be a custodian of the brand image in SA; ensures brand
  equity and brand integrity at all times
• Plans, implements, and executes successful consumer and
  trade marketing programs (including brand strategic
  planning, market positioning, pricing, promotion,
  advertising)
• Formulation of brand strategy and long-term growth plans
• Analysis of brand strategy and performance and effect
  changes as needed
• Sets brand planning calendar, coordinates cross-functional
  activities and planning processes, manages timelines, and
  ensures timely completion of all deliverables.
• Leads the development of strategies and objectives for
  building and executing year-round brand engagement
  through partnerships, social media, fan conventions, and
  other marketing vehicles
• Using historical performance, accurately set annual
  wholesale budgets for the brands and formulate plans to
  alleviate any sales deficits
• Effectively set global sell out targets for the brands with
  the sales team
• Effective adaption of global strategies to suit the SA market
  and to meet the retailer’s expectations
• Effective and regular business reviews to ascertain
  challenges and opportunities
• Monitoring of retail prices in the market to ensure the
  brand remains competitive, while at the same time
  monitoring brand ex works and forex trends and
  formulating strategies to manage pricing effectively
• Distribution management and review to ensure that the
  brand follows international guidelines and strategy, at the
  same time ensuring that doors deliver ROI by reaching
  minimum turnover levels
• Inventory management to ensure brand stock levels in
  house meet both the brand and organisational
  requirements, including accurate promotional forecasting
• Brand reporting

Stakeholder engagement and management

• Build and maintain strong relationships with all
  stakeholders to ensure full support of the brand in the
  market
• Work with stakeholders to gain maximum exposure for the
  brand
• Co-ordination and implementation of PR activity

Budget and Financial Management

• Management of marketing budget
• Management and analysis of A&P spend to ensure
  effective usage thereof and ensuring a ROI and brand
  profitability
• Provides reporting to allow proper measurement of
  marketing activities and strategic recommendations based
  on analysis of ongoing trade and consumer promotion
  programs

Competencies

• Deciding and Initiating Action
• Working with People
• Writing and Reporting
• Persuading and Influencing
• Planning and Organising
• Delivering Results & Meeting Customer Expectations
• Adapting and responding to change
• Coping with pressures and setbacks
• Analysing
• Entrepreneurial and commercial thinking

Skills

• Strong understanding of Brand management & Marketing
  concepts
• Willing and able to work on both strategy and operational
  subjects
• Attention to detail
• Proactivity, adaptability & flexibility
• Multitasking
• Strong interpersonal skills
• Negotiation skills
• Communication skills
• Business acumen

Minimum Requirements/Qualifications

• Business/Marketing degree
• 5 years relevant experience in the luxury/beauty industry
• Digital marketing experience advantageous
• Experience in launching new brands advantageous

Application Process

• Kindly apply via [email protected] with your name and surname with the relevant job title as well.

Location

Cape Town, Observatory

Purpose of the role

To develop the brand in South Africa through optimum use of the
A&P investment tools; ensuring a 360̊ approach to all marketing
strategies, ultimately growing market share and brand image in
South Africa.

Key Responsibilities

Business Performance

• Develop, communicate, and share the marketing vision
  within the organization to ensure the strategy is executed
  impeccably and timeously in the market
• Be a custodian of the brand image in SA; ensures brand
  equity and brand integrity at all times
• Plans, implements, and executes successful consumer and
  trade marketing programs (including brand strategic
  planning, market positioning, pricing, promotion,
  advertising)
• Formulation of brand strategy and long-term growth plans
• Analysis of brand strategy and performance and effect
  changes as needed
• Sets brand planning calendar, coordinates cross-functional
  activities and planning processes, manages timelines, and
  ensures timely completion of all deliverables.
• Leads the development of strategies and objectives for
  building and executing year-round brand engagement
  through partnerships, social media, fan conventions, and
  other marketing vehicles
• Using historical performance, accurately set annual
  wholesale budgets for the brands and formulate plans to
  alleviate any sales deficits
• Effectively set global sell out targets for the brands with
  the sales team
• Effective adaption of global strategies to suit the SA market
  and to meet the retailer’s expectations
• Effective and regular business reviews to ascertain
  challenges and opportunities
• Monitoring of retail prices in the market to ensure the
  brand remains competitive, while at the same time
  monitoring brand ex works and forex trends and
  formulating strategies to manage pricing effectively
• Distribution management and review to ensure that the
  brand follows international guidelines and strategy, at the
  same time ensuring that doors deliver ROI by reaching
  minimum turnover levels
• Inventory management to ensure brand stock levels in
  house meet both the brand and organisational
  requirements, including accurate promotional forecasting
• Brand reporting

Stakeholder engagement and management

• Build and maintain strong relationships with all
  stakeholders to ensure full support of the brand in the
  market
• Work with stakeholders to gain maximum exposure for the
  brand
• Co-ordination and implementation of PR activity

Budget and Financial Management

• Management of marketing budget
• Management and analysis of A&P spend to ensure
  effective usage thereof and ensuring a ROI and brand
  profitability
• Provides reporting to allow proper measurement of
  marketing activities and strategic recommendations based
  on analysis of ongoing trade and consumer promotion
  programs

Competencies

• Deciding and Initiating Action
• Working with People
• Writing and Reporting
• Persuading and Influencing
• Planning and Organising
• Delivering Results & Meeting Customer Expectations
• Adapting and responding to change
• Coping with pressures and setbacks
• Analysing
• Entrepreneurial and commercial thinking

Skills

• Strong understanding of Brand management & Marketing
  concepts
• Willing and able to work on both strategy and operational
  subjects
• Attention to detail
• Proactivity, adaptability & flexibility
• Multitasking
• Strong interpersonal skills
• Negotiation skills
• Communication skills
• Business acumen

Minimum Requirements/Qualifications

• Business/Marketing degree
• 5 years relevant experience in the luxury/beauty industry
• Digital marketing experience advantageous
• Experience in launching new brands advantageous

Application Process

• Kindly apply via [email protected] with your name and surname with the relevant job title as well.

Location

Johannesburg

Purpose of the role

It is the responsibility of the National Trainer and Business Development Manager to create, implement and manage a nationally defined brand training strategy that caters for all stakeholders of the brand including Beauty Consultants, Therapists, Customers, Sales, Marketing, Retailers, and Brand Principals.

Key Responsibilities

1. Strategic Training Implementation

• Development and implementation of effective training strategies, including digital, which enhance the Brand’s ability to deliver high quality product knowledge and excellent customer service.
• Ensure the training plan is aligned with the brand strategy for South Africa. This includes developing and executing all levels of training: training materials, selling techniques and specific events, promotions and workshops for Therapists and other stakeholders
• Ensure the training strategy enables and supports the brand to achieve the annual set budget.
• Ensure the development of focused, disciplined, loyal BC’s/Therapists with customer service as a key pillar, and develops a team who maintains a consistently high level of product knowledge.
• Work in collaboration with Sales and Marketing to drive and execute overall business strategy.
• Ensure educating and coaching of in-store teams to increase overall retail sales and customer growth on counter.
• Actively implement, drive and monitor CRM programs together with Marketing and Sales teams. (to be included in basic training schools)
• Organise and execute well planned customer events and workshops and monitor the effectiveness on an on-going basis to drive sales.
• Responsible for organizing national conferences as well as international trainer events that the brand may host.
• Manage all enquiries concerning the technical aspects of the products.
• Take responsibility for the Training budget as provided by the Brand Marketing Manager

2. Communication and Mentoring

• Show the ability to mentor and train digitally and “in store” by demonstrating and transferring product and sales skills to your team.
• Motivate and inspire brand BC/Therapists/Technicians through leading by example.
• Foster a respectful and productive work environment which leads to teamwork and creates a passion for the brand and The Prestige Cosmetics Group.
• Together with RDM’s conduct formal assessments of staff’s performance and develop action plans and goals.
• Ability to convey information simply and clearly too all stakeholders in a way that helps people to deliver higher results.
• Ability to produce concise, accessible written material in the form of presentations, feedback reports, training and events calendars and other international report requirements.
• Derive and set product and brand knowledge tests three times a year to ensure a minimum pass rate of 90%. (fragrance tests minimum of twice a year) Communicate results to sales team.
• Ability to adjust communication style accordingly to recipient’s needs.

3. Administration and Reporting

• Monthly monitoring of by door performance, understanding of axis splits in order to identify growth opportunities and manage challenges.
• With the RDM, monitors competitor activity and plans the appropriate response.
• Work closely with RDM on stock issues, staff needs, retail space and promotional needs required for specific trainer event activities.
• Establish and maintain an effective working relationship with all levels of retailer store management.
• Implement, conduct, and monitor effective events throughout each region to drive sales.
• Ensure that all training events and workshops are elegantly executed with quantitative feedback to management.
• Actively focus on driving events and promotions to manage seasonal products, new launch lines, promotional stocks, and slow-moving lines.
• Show initiative in analysing and improving business processes.
• Plan and conduct bi-monthly trade visits with RDM to ensure a clear sales understanding of the brand

4. Teamwork

• Team player with a self-motivated attitude that delivers results.
• Provide management with inputs on business performance in terms of customers, competitor activities, product acceptance and target sectors.
• Ability to develop positive working relationships with all stakeholders.
• Ability to ensure deadlines are prioritized and met.
• Ensure compliance to all policies, procedures & values in the business.
• Display a proactive and persistent approach in all aspects of your role.
• Ability to travel extensively nationally and internationally whilst always staying a true brand ambassador.

Competencies

• Presenting and communicating information
• Writing and Reporting
• Persuading and Influencing
• Deciding and initiating action
• Relating and networking
• Planning and organising
• Delivering results and meeting customer expectations
• Learning and researching
• Adhering to principles and values

Minimum Requirements/Qualifications

• Matric plus ETDP
• Training related qualification or similar qualification
• 2 to 3 Years training and material development related experience (Facilitator and Assessor)
• Strong formal knowledge on training, learning and development
• Retail Experience desirable
• Leadership experience
• Valid driver’s license and own car – willing to travel nationally and internationally
• Strong verbal, written and presentation communication skills
• Excellent interpersonal and relationship building skills
• 5 years relevant experience
• Working knowledge of MS Office/Excel/PowerPoint

Application Process

• Kindly apply via [email protected] with your name and surname with the relevant job title as well.

Location

Johannesburg

Purpose of the role

The core purpose of the National Commercial Sales Manager is to formulate and execute sales strategies and growth plans, and to lead a team to ensure the Company’s principal and customer objectives are achieved through increasing customer experiences and retention, brand market share growth and brand profitability.

Key Responsibilities

Business Performance

• Design and implement sales strategy for the market to ensure attainment of company sales goals in conjunction with General Manager
• Build and set annual sales forecast & budgets for brands together with Marketing, in order to reach overall company objectives and profitability goals.
• Develop specific retailer execution strategies to achieve market share growth, ranking and performance objectives
• Develop, build, and nurture business relationships through regular trade visits in order to grow the business and cultivate brand loyalty and commitment.
• Drive the correct behaviours and programs to develop a retail sales force that has longevity (reduced staff turnover), delivers great customer experiences and achieves their sell out budgets.
• Oversee the dissemination of sales information in order to measure and report on sales performance.
• Manage sales SLAs with other divisions where required
• Management of key accounts

Customer Service Delivery:

• Manage the implementation of the company’s customer service to our retailer partners.
• Ensure proactive resolution of and take immediate corrective action on out-of-stock-lines in the trade.
• Manage correct implementation of merchandising and planogram guidelines.
• Oversee the management and maintenance of stock in stores to ensure maximum sales potential.
• Ensure correct and timeous implementation of launches, promotions, and replenishment.
• Ensure correct management of promoter pool to maximise potential within the retail environment.
• Create and implement plans consistent with business objectives.

Sales Management

• Monitor sales performance vs. budgeted numbers (compare retailer by store vs. national picture)
• Analyse and evaluate the actual sales results against the set target for the relevant period.
• Analyse areas of underperformance and initiate the appropriate intervention for corrective action to minimize future negative sales impact.
• Anticipate and address obstacles that hinder maximum sales generation.
• Conduct regular audits to ensure that all necessary scorecards, policies, procedures, and processes are in place and adhered to.
• Identify and implement new ideas to drive sales.
• Work together with the General Manager and Marketing Team, to build Brands.
• Identify problem stores, high performance stores top down.
• Collaborate with direct reports and formulate strategies to prioritize and grow nonperforming stores.
• Collaborate with support functions e.g., marketing, events, training, HR, to ensure support and strategies are in place.
• Ensure submission of monthly commission reports to all retailers and internal stakeholders timeously.

People Management and Leadership

• Encourage, implement, and reinforce the company values and leadership principles.
• Ensure an open, motivated, and harmonious work environment.
• Manage the performance of self and all direct reports (formally and informally), ensuring that regular feedback is given/received, coaching, and mentoring on performance is given/received, to enable continuous improvement.
• Be actively involved in individual development plans, develop such plans for all direct reports and ensure that the agreed development interventions are delivered.
• Ensure that KPIs are conducted on all staff to identify the appropriate performance management requirements.
• Monitor, analyse and manage team expenses.
• To support direct reports in driving the required growth via implementation and regular review of the area business plans.
• Ensure that instore execution reflects the brands positioning and expectation of the business.
• Execute launch and promotional activations and plans to ensure: Targets, profits and positions are achieved across the business.
• Agree training plan with Training Managers, monitor and feedback training needs.
• Lead, manage and develop direct reports, encourage growth and job satisfaction, whilst delivering on company objectives by optimising both the individual, team and department performance.
• Develop a high-performance sales and training team that is results oriented, sell out focused, and culturally in line with the company values and brand.
• Influence, motivate and achieve high levels of commitment from direct reports, colleagues, internal and external associates in a variety of situations. Invite input from each person and share ownership; empower others.

Market/Region Intelligence

• Conduct regular environmental scans of competitor activities (price, product, layouts, and promotions).
• Ensure monthly communications to highlight trends and opportunities in the region.
• Manage and implement best practices to continuously improve performance in the region.
• Provide competitor feedback to Marketing department to ensure relevant insights to development of marketing strategies and activities.

Merchandise Management

• Conduct regular analysis and interpretation of stock management to manage the region’s performance.
• Communicate with National Commercial Sales Manager on stock issues e.g., out of stocks, overstocks.
• Ensure data integrity through effective stock control.
• Oversee new door opening and closing process.

Communication and Stakeholder Management

• Build effective working relationships with key stakeholders to achieve overall brand/business objectives
• Develop and maintain relationships with our key retailers to ensure our respective brands are deemed integral to their business, so as to maximise brand growth, support and exposure in their stores.
• Guide the sales team to work in partnership with all other departments to ensure the smooth day to day running of both the brands and the business as a whole, through regular and relevant communication
• Ensure that brands gain the maximum support across all retailers in terms of distribution strategy (being in the right doors), space, location, visibility, stock support and marketing support
• Drive this skill with direct reports in order to achieve best opportunities with customers

Competencies

• Deciding and Initiating Action
• Leading and Supervising
• Adhering to Principles and Values
• Planning and Organising
• Delivering Results & Meeting Customer Expectations
• Adapting and responding to change
• Entrepreneurial and commercial thinking
• Persuading and Influencing

Minimum Requirements/Qualifications

• Matric certificate
• Cosmetics and/or Retail operations experience
• Proven track record of sales achievement and leadership
• Excellent leadership skills
• 5 years relevant experience at a senior management level
• Excellent knowledge of Excel, PowerPoint, and Word

Primary Location: Johannesburg, however travel to Durban and Cape Town is required.

Application Process

• Kindly apply via [email protected] with your name and surname with the relevant job title as well.

Location

Cape Town, Observatory

Purpose of the role

The core purpose of the Junior Brand Manager is to work together with the Marketing Manager to develop the brand in South Africa through optimum use of the A&P investment tools, adaptation of international strategy and ensuring a 360̊ approach to all local marketing strategies, ultimately growing market share and brand image in South Africa.

Key Responsibilities

Business Performance

Brand Strategy and Development

• Be a custodian of the brand image in South Africa, maintaining brand equity and integrity at all times
• Effectively adapt global strategies to suit the local market and to meet the retailer’s expectations while fully adhering to all international brand rules and guidelines
• Formulate brand development strategy and long-term growth plans
• Regularly analyse brand strategy and performance, effecting changes as needed
• Develop, communicate and share the marketing vision within the organization to ensure the strategy is executed impeccably and timeously in the market
• Develop and present brand strategy to retailers at seasonal strategy sessions

Budgeting and Sales Performance

• Using historical performance and future projections, accurately set annual wholesale budgets for the brands and formulate plans to alleviate any sales deficits
• Effectively set global sell out targets for the brands with the sales team supported with key information on marketing support and incentive plans
• Regularly review the business to ascertain challenges and opportunities
• Monitor retail prices in the market to ensure the brand remains competitive, while at the same time monitoring brand ex works and forex trends and formulating strategies to manage pricing effectively
• Manage and review distribution to ensure that the brand follows international guidelines and strategy while ensuring doors deliver ROI by reaching minimum turnover levels
• Manage inventory to ensure brand stock levels in house meet both the brand and organisational requirements, including accurate promotional forecasting, monthly reforecast stock reviews and timeous management of discontinuations in the market and planning of upliftments (and clearance strategies) in annual budgets
• Report on brand performance monthly as required (including but not limited to sales, retailers performance, SKU performance, PR, new launches)
• Manage new launches including stock tracking with demand planning, receipt of retailer orders vs plan, stock distribution (together with POSM) from the warehouse, communication with the sales team, proactive adaptations to plans to maximise launch potential and follow up and reporting following launch period

Stakeholder engagement and management

• Build and maintain strong relationships with all stakeholders to ensure full support of the brand in the market
• Work with stakeholders to gain maximum exposure for the brand
• Co-ordinate and implement PR activity including distribution of new launches and tracking and reporting on local media and digital coverage

Budget and financial management

• Manage marketing budgets including both sales and A&P spend
• Manage and analyse A&P spend to ensure effective usage thereof and ensure ROI and brand profitability

Marketing/Brand Support Functions

• Systematically develop processes that provide relevant information and support to the
  • Marketing Manager, including but not limited to:
  • Inventory review and reporting
  • Monthly brand reporting
  • Retailer sales performance and stock reporting
  • Administrate the process flow of all new products both internally and externally to ensure products are loaded correct and timeous
  • Timeous accurate completion and submission of all retailer buy plans/master files and seasonal marketing/online booking calendars and forms
  • Timeous and accurate management of price increases as required
  • Ensure all documents are accessible at all times
  • Deliver within set deadlines
  • Provide optimum service levels to all stakeholders internally and externally
• Manage customer and consumer queries professionally to achieve a positive outcome
• Assist with project-based assignments set out by the Marketing Manager to gain knowledge and practical experience in development-focused tasks
• Track competitor activity monthly and gain learnings from analysis
• Spend time in-store to obtain trade experience/knowledge and gain customer insights

Competencies

• Deciding and initiating action
• Working with people
• Writing, reporting and communication.
• Persuading and influencing
• Planning and organising
• Delivering results & meeting customer expectations
• Adapting and responding to change
• Coping with pressures and setbacks
• Analysing
• Entrepreneurial and commercial thinking

Skills

• Understanding of brand management and marketing concepts
• Ability to manage both strategic and operational requirements.
• High attention to detail
• Proactive, adaptable, and flexible
• Organised with ability to multi-task, ensuring deadlines are prioritized and met.
• Strong interpersonal skills and ability to build relationships with internal/external partners.
• Strong communication and reporting skills
• Business acumen
• Results driven.

MINDSET

• Energetic team player
• Proactive self-motivated attitude that delivers results and works towards excellence.
• Compliant with all policies, procedures, ethics & values in the business

Minimum Requirements/Qualifications

• Business/Marketing degree
• Proficient with Microsoft Office Suite (including word processors, spreadsheets, design applications and presentation programmes)
• 2 – 3 years brand/marketing experience
• Cosmetic industry experience in the luxury sector is advantageous.

Application Process

• Kindly apply via [email protected] with your name and surname with the relevant job title as well.

Location

Johannesburg

Purpose of the role

To provide support to the business to ensure maximum sales of the Inland region through focus on business drivers, including customer service, achievement of sell out and wholesale numbers, implementation of Brand standards in the retailer landscape, team leadership and performance of sales team.

Key Responsibilities

Customer Service Delivery:

• Manage the implementation of the company’s customer service to our retailer partners.
• Ensure proactive resolution of and take immediate corrective action on out-of-stock-lines in the trade.
• Manage correct implementation of merchandising and planogram guidelines.
• Oversee the management and maintenance of stock in stores to ensure maximum sales potential.
• Ensure correct and timeous implementation of launches, promotions, and replenishment.
• Ensure correct management of promoter pool to maximise potential within the retail environment.
• Create and implement plans consistent with business objectives.

Sales Management

• Monitor Region’s performance vs. budgeted numbers (compare retailer by store vs. national picture)
• Analyse and evaluate the Regional actual sales results against the set target for the relevant period.
• Analyse areas of underperformance and initiate the appropriate intervention for corrective action to minimize future negative sales impact.
• Anticipate and address obstacles that hinder maximum sales generation.
• Communicate performance results to the National Commercial Sales Manager.
• Conduct regular audits to ensure that all necessary scorecards, policies, procedures, and processes are in place and adhered to.
• Identify and implement new ideas to drive sales.
• Work together with the National Commercial Sales Manager and Marketing Team, to build the Brand.
• Identify problem stores, high performance stores top down.
• Collaborate with RDMs and formulate strategies to prioritize and grow nonperforming stores.
• Collaborate with support functions e.g., marketing, events, training, HR, to ensure support and strategies are in place.
• Ensure submission of monthly commission reports to all retailers and internal stakeholders timeously

People Management

• Encourage, implement, and reinforce the company values and leadership principles.
• Ensure an open, motivated, and harmonious work environment.
• Manage the performance of self and all direct reports (formally and informally), ensuring that regular feedback is given/received, coaching, and mentoring on performance is given/received, to enable continuous improvement.
• Be actively involved in individual development plans, develop such plans for all direct reports and ensure that the agreed development interventions are delivered.
• Ensure that KPIs are conducted on all staff to identify the appropriate performance management requirements.
• Monitor, analyze and manage RDM expenses.
• To support RDMs in driving the required growth via implementation and regular review of the area business plans.
• Ensure that instore execution reflects the brands positioning and expectation of the business.
• Execute launch and promotional activations and plans to ensure: Targets, profits and positions are achieved across the business.
• Agree training plan with Training Managers, monitor and feedback training needs.

Market/Region Intelligence

• Conduct regular environmental scans of competitor activities (price, product, layouts, and promotions).
• Ensure monthly communications to highlight trends and opportunities in the region.
• Manage and implement best practices to continuously improve performance in the region.
• Provide competitor feedback to Marketing department to ensure relevant insights to development of marketing strategies and activities.

Merchandise Management

• Conduct regular analysis and interpretation of stock management to manage the region’s performance.
• Communicate with National Commercial Sales Manager on stock issues e.g., out of stocks, overstocks.
• Ensure data integrity through effective stock control.
• Oversee new door opening and closing process.

Communication and Stakeholder Management

• Build effective working relationships with key stakeholders to achieve overall brand/business objectives
• Develop and maintain relationships with our key retailers to ensure our respective brands are deemed integral to their business, so as to maximise brand growth, support and exposure in their stores.
• Guide the sales team to work in partnership with all other departments to ensure the smooth day to day running of both the brands and the business as a whole, through regular and relevant communication
• Ensure that brands gain the maximum support across all retailers in terms of distribution strategy (being in the right doors), space, location, visibility, stock support and marketing support
• Drive this skill with direct reports in order to achieve best opportunities with customers

Competencies

• Deciding and Initiating Action
• Leading and Supervising
• Adhering to Principles and Values
• Planning and Organising
• Delivering Results & Meeting Customer Expectations
• Adapting and responding to change
• Entrepreneurial and commercial thinking
• Persuading and Influencing

Technical Skills

• Business acumen
• Coaching and developing others
• Excellent communication skills
• Sales and stock management
• Conflict management
• Negotiation skills
• Change management
• Computer proficiency with Microsoft Office, excellent Excel skills.
• Be analytical and be able to analyse data with view of improving productivity as well as looking for opportunities to drive sales.

Minimum Requirements/Qualifications

• Matric certificate, preferably with a Business or Marketing or related degree/diploma
• 5 years Cosmetics and/or Retail operations experience
• Proven track record of sales achievement and leadership
• Excellent leadership skills
• 5 years relevant experience
• Excellent knowledge of Excel, PowerPoint, and Word
• Valid driver’s license
• Must have own vehicle

Primary Location: Johannesburg, however travel is required.

Application Process

• Kindly apply via [email protected] with your name and surname with the relevant job title as well.

Location

Cape Town

Purpose of the role

To provide support to the business to ensure maximum sales of the Inland region through focus on business drivers, including customer service, achievement of sell out and wholesale numbers, implementation of Brand standards in the retailer landscape, team leadership and performance of sales team.

Key Responsibilities

Customer Service Delivery:

• Manage the implementation of the company’s customer service to our retailer partners.
• Ensure proactive resolution of and take immediate corrective action on out-of-stock-lines in the trade.
• Manage correct implementation of merchandising and planogram guidelines.
• Oversee the management and maintenance of stock in stores to ensure maximum sales potential.
• Ensure correct and timeous implementation of launches, promotions, and replenishment.
• Ensure correct management of promoter pool to maximise potential within the retail environment.
• Create and implement plans consistent with business objectives.

Sales Management

• Monitor Region’s performance vs. budgeted numbers (compare retailer by store vs. national picture)
• Analyse and evaluate the Regional actual sales results against the set target for the relevant period.
• Analyse areas of underperformance and initiate the appropriate intervention for corrective action to minimize future negative sales impact.
• Anticipate and address obstacles that hinder maximum sales generation.
• Communicate performance results to the National Commercial Sales Manager.
• Conduct regular audits to ensure that all necessary scorecards, policies, procedures, and processes are in place and adhered to.
• Identify and implement new ideas to drive sales.
• Work together with the National Commercial Sales Manager and Marketing Team, to build the Brand.
• Identify problem stores, high performance stores top down.
• Collaborate with RDMs and formulate strategies to prioritize and grow nonperforming stores.
• Collaborate with support functions e.g., marketing, events, training, HR, to ensure support and strategies are in place.
• Ensure submission of monthly commission reports to all retailers and internal stakeholders timeously

People Management

• Encourage, implement, and reinforce the company values and leadership principles.
• Ensure an open, motivated, and harmonious work environment.
• Manage the performance of self and all direct reports (formally and informally), ensuring that regular feedback is given/received, coaching, and mentoring on performance is given/received, to enable continuous improvement.
• Be actively involved in individual development plans, develop such plans for all direct reports and ensure that the agreed development interventions are delivered.
• Ensure that KPIs are conducted on all staff to identify the appropriate performance management requirements.
• Monitor, analyze and manage RDM expenses.
• To support RDMs in driving the required growth via implementation and regular review of the area business plans.
• Ensure that instore execution reflects the brands positioning and expectation of the business.
• Execute launch and promotional activations and plans to ensure: Targets, profits and positions are achieved across the business.
• Agree training plan with Training Managers, monitor and feedback training needs.

Market/Region Intelligence

• Conduct regular environmental scans of competitor activities (price, product, layouts, and promotions).
• Ensure monthly communications to highlight trends and opportunities in the region.
• Manage and implement best practices to continuously improve performance in the region.
• Provide competitor feedback to Marketing department to ensure relevant insights to development of marketing strategies and activities.

Merchandise Management

• Conduct regular analysis and interpretation of stock management to manage the region’s performance.
• Communicate with National Commercial Sales Manager on stock issues e.g., out of stocks, overstocks.
• Ensure data integrity through effective stock control.
• Oversee new door opening and closing process.

Communication and Stakeholder Management

• Build effective working relationships with key stakeholders to achieve overall brand/business objectives
• Develop and maintain relationships with our key retailers to ensure our respective brands are deemed integral to their business, so as to maximise brand growth, support and exposure in their stores.
• Guide the sales team to work in partnership with all other departments to ensure the smooth day to day running of both the brands and the business as a whole, through regular and relevant communication
• Ensure that brands gain the maximum support across all retailers in terms of distribution strategy (being in the right doors), space, location, visibility, stock support and marketing support
• Drive this skill with direct reports in order to achieve best opportunities with customers

Competencies

• Deciding and Initiating Action
• Leading and Supervising
• Adhering to Principles and Values
• Planning and Organising
• Delivering Results & Meeting Customer Expectations
• Adapting and responding to change
• Entrepreneurial and commercial thinking
• Persuading and Influencing

Technical Skills

• Business acumen
• Coaching and developing others
• Excellent communication skills
• Sales and stock management
• Conflict management
• Negotiation skills
• Change management
• Computer proficiency with Microsoft Office, excellent Excel skills.
• Be analytical and be able to analyse data with view of improving productivity as well as looking for opportunities to drive sales.

Minimum Requirements/Qualifications

• Matric certificate, preferably with a Business or Marketing or related degree/diploma
• 5 years Cosmetics and/or Retail operations experience
• Proven track record of sales achievement and leadership
• Excellent leadership skills
• 5 years relevant experience
• Excellent knowledge of Excel, PowerPoint, and Word
• Valid driver’s license
• Must have own vehicle

Primary Location: Cape Town, however travel to Durban and Johannesburg is required.

Application Process

• Kindly apply via [email protected] with your name and surname with the relevant job title as well.

Location

Johannesburg

Purpose of the role

It is the responsibility of the Retail Development Manager to run a defined business portfolio in their designated region. The scope would include a result driven focus from the RDM who actively seek out and engage customer prospects; and provide complete and appropriate solutions for every customer to boost top-line revenue growth, customer acquisition levels and profitability.

The Retail Development Manager is required, through entrenching The Prestige Cosmetics Group values by example, to improve retail competencies, maintain positive sales growths; and manage costs and expenses within their designated region.

Key Responsibilities

Commercial and Business Management

• Achieve positive sales growths monthly and annually, through the development and implementation of “sell in” strategies and action plans in their region.
• Achieve monthly and annual set targets.
• Monitor competitor activity and plan the appropriate response.
• Grow new and existing business by presenting and promoting the sale of our
• Professional products/services using solid arguments to existing and prospective customers.
• Perform cost benefit and needs analysis of existing/potential customers to meet their needs.
• Establish, develop, and maintain positive business and customer relationships.
• Analyse the territory/market’s potential, track sales and status reports. Reach out to customer leads through cold calling.
• Travel between different job sites and work with various business clients
• Develop relationships with clients and employees to foster trust and understanding.
• Lead meetings with clients focused on business analysis and opportunities.
• Expedite the resolution of customer problems and complaints to maximize satisfaction.
• Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services.
• Keep abreast of best practices and promotional trends.

Budget and Expense Management

• Manage costs and expenses within the region, so that they do not exceed sales growth or target.
• Manage expenses related to events, launches and promotions.

Stock Management and Merchandising

• Ensure all spas and salons are merchandised according to the required standard, with the required collateral and display elements (inclusive of promotions and launches).
• Manage stock levels in each spa and salon within the region, through actively engaging with the relevant owner and drive “sell in sell out” strategies within your region.
• Manage stock levels in each spa and salon within the region, through actively engaging with the demand planning team regarding model stocks, replenishment levels and any other relevant information.
• Manage salon supply stock levels in each salon within the region to ensure that there are no out of stocks.
• Complete a full stock count on every visit to each salon to identify opportunity and issues.

Stakeholder Management

• Build strong relationships with the spa and salon staff and owner.
• Negotiate with salon and spa partners on in salon visibility and promotional needs.
• Work in collaboration with colleagues in other Head Office departments to drive and execute overall business strategy.

Administration and Reporting

• Review and analyse reports that are submitted monthly and ensure actions are taken to address identified concerns.
• Provide Sales Manager with flash reports (competitor analysis and sales).
• Provide feedback and reporting on business performance in terms of customers, competitor activities, product acceptance, and distribution and target sectors.
• Develop and implement monthly store visit schedule and action plans and provide weekly feedback on progress/implementation.
• Ensure region’s compliance to all policies, procedures, and values in the business, and take appropriate action where necessary.

6. TEAMWORK

• Team player with a self-motivated attitude that delivers results.
• Ability to develop positive working relationships with all stakeholders.
• Ability to ensure deadlines are prioritized and met.
• Ensure compliance to all policies, procedures & values in the business.
• Display a proactive and persistent approach in all aspects of your role.
• Ability to travel extensively nationally and internationally whilst always staying a true brand ambassador.

Competencies

• Deciding and Initiating Action
• Persuading and Influencing
• Relating & Networking
• Adhering to Principles and Values
• Planning and Organising
• Delivering Results & Meeting Customer Expectations
• Analysing situations
• Adapting and Responding to Change
• Entrepreneurial and Commercial Thinking

Technical Skills

• Sales skills
• Event planning skills
• Financial literacy and commercial acumen
• CRM skills
• Stock planning, control, and management
• Coaching, training, and mentoring
• Negotiation skills
• Conflict management

Minimum Requirements/Qualifications

• Matric
• 3-5 years relevant experience
• 3-5 years previous management role
• Proven track record in achieving sales targets
• Working knowledge of MS Office/Excel/PowerPoint
• Valid driver’s license
• Own car
• Experience working with spas and salons is advantageous

Application Process

• Kindly apply via [email protected] with your name and surname with the relevant job title as well.

Location

KZN (Home office)

Purpose of the role

It is the responsibility of the Retail Development Manager: Fragrances, to run a defined business portfolio in their designated region. The scope would include Department and Drug store retail and inventory systems management, staff management and financial management of the portfolio. The Retail Development Manager is required, through entrenching the PCG values by example, to improve retail competencies, maintain positive sales growths; and manage costs and expenses within their designated region.

Furthermore, the Retail Development Manager: Fragrances is to ensure that the presentation and maintenance of our products and displays are to Brand required standards and displays are fully functional, demonstrable, and clean, enabling a consistent, powerful customer experience to occur.

Key Responsibilities

1. ACHIEVE REGIONAL SALES TARGETS

• Achieve positive sales growths monthly and annually based on annual set targets (sales), through the development and driving of “sell in and sell out” strategies in a specific region and per door.
• Work with National Sales Manager and Training Manager to evaluate specific sell through metrics within each department and drug store and develop specific product focus, training strategy and on floor merchandising opportunities.
• Services existing and new accounts, obtains orders where relevant.
• Monitor competitor activity and plan the appropriate response. This includes knowing
• Fragrance Brands rankings and growths against competitor brands in store.
• Execute successful in store promotions and special events (at least 2 events per month), working with in store management to optimize business. Ensure timely setup of all launches and retailer specific promotions, including signage for correct in store execution. Implement and monitor qualitative events throughout the region to drive sales.
• Deliver and communicate key promotional and product launch materials in all assigned stores.

2. STOCK MANAGEMENT

• Monitor stock on hand and liaise with Regional Managers, Store Managers and Cosmetic
• Managers with regards to out of stocks and stock discrepancies. Ensure correction of instore EDI, RETEK, Zmor and Qlikview systems to amend stock discrepancies, to assist correct retailer replenishment going forward. Drive ‘’sell-in strategies’’ through stock management instore.
• Where applicable, manage make-up stock levels in each Beaute store within the region, through actively engaging with the National Sales Manager regarding model stocks, replenishment levels and any other relevant information.
• Where applicable, ensure a full stock count of lines in key independents in the region, through actively engaging with the National Sales Manager regarding model stocks, replenishment levels and any other relevant information.
• Focus on ensuring all out of stocks are monitored and systems are corrected where necessary to ensure sufficient stock is replenished to drive sell through growth.
• Manage tester and counter supply stock levels in each store within the region to ensure that there are not out of stocks or abuse of these items, including management of paperwork with regards to Tester management
• Repair and replace any non-functional merchandising, promotional displays etc. Ensure all products are as per correct Brand merchandising guidelines and displays are clean to ensure a powerful presentation of our products.
• Ensure RTV process is managed efficiently through the RTV tracker and that they are uplifted from stores timeously (where relevant and approved only).

3. BUDGET AND EXPENSE MANAGEMENT:

• Manage costs and expenses within the region within allocated budget, i.e. travel expense budget, staffing budget
• Manage expenses so that the expense growth does not exceed sales growth.
• Manage expenses related to events, launches and promotions (to not exceed allocated marketing budget).
• Ensure temporary and permanent staffing budget is not exceeded and monitor these expenses monthly through clear and accurate monthly reconciliation in conjunction with the National Sales Manager
• Ensure that permanent BCs are employed within the budget allocated by the brand and are signed off by the relevant BM.

4. RELATIONSHIP MANAGEMENT

• Build and leverage in-store relationships with store/department leadership and retail salespeople in all departments. Create strong advocacy among store consultants towards our Brands, our company and yourself, enabling PCG to be the ‘go to’ Brands when product recommendations are made.

5. ADMINISTRATION/REPORTING

• Ensure correct documentation is completed timeously by all Fragrance BCs in terms of figures, eventing, push lists, customer records, feedback, scorecards, etc.
• Compile and complete Beauty Advisor commissions at month end
• Competitor and sales feedback report to be completed weekly and sent through to the
• National Sales Manager for consolidation
• RDM Scorecard to be completed for each store that is visited monthly.
• Develop and implement monthly store cycle schedule based on door size and importance and action plans; provide weekly feedback on progress/implementation.
• Ensure region’s compliance to all policies, procedures, and values in the business, and take appropriate action where necessary.
• Follow all required SOPs in the completion of feedback templates and within the required timelines

6. TEAM/STAFF MANAGEMENT

• Identify and recruit high performing Fragrance BC’s and Beauty BC’s
• Manage succession planning and performance management of store staff.
• Manage staffing in stores to ensure that all staff perform optimally and take the appropriate action where this is not the case.
• Oversee inducting of new staff members.
• Coach, and identify instore training needs – including generic staff -, utilizing process and tools provided by the Training Team, with focus on brand/product knowledge, demonstration skills, selling engagement process, figure-recording and use of go-to-market initiatives. Monitor the BCs ability to drive application of learning on the job.
• Manage conflict at counters.
• Manage daily team/people issues.
• Conduct monthly one on ones with all BC’s and formally review job performance quarterly. Maintain written records of performance meetings.
• Conduct regular team meetings to review plans, share information and ideas and encourage communication and teamwork.
• Manage the staffing master within your area of responsibility in terms of accuracy of information, updating of changes and management of communication with regards to changes.
• Manage the movement of BCs within your region – together with the National Sales
• Manager – within budget, to ensure optimum efficiency of the BC to achieve global sales targets and growth targets.
• Manage Fragrance BC’s and Beaute BCs to achieve their set KPI’s monthly and conduct quarterly performance review sessions.
• Manage the movement of Dischem generic BCs within your region – together with the
• National Sales Manager – for commission payout purposes.
• Manage generic staff to ensure that they achieve their monthly required Brand targets.

Competencies

• Leading and Supervising
• Working with People
• Adhering to principles and values
• Relating and Networking
• Persuading and Influencing
• Presenting and Communicating Information
• Analyzing and Interpreting
• Organizing and executing
• Delivering Results and Meeting Customer Expectations
• Adapting and Responding to Change
• Coping with Pressures and Setbacks
• Entrepreneurial and Commercial Thinking

Technical Skills

• Sales skills
• Event planning skills
• Financial literacy and Commercial acumen
• CRM skills
• Stock planning, control and management
• IR and labour law
• Recruitment
• Coaching staff
• Mentoring staff
• Negotiation skills
• Conflict management

Minimum Requirements/Qualifications

• Matric
• 3-5 years relevant experience
• 3-5 years previous management role
• Proven track record in leading teams and achieving sales targets
• Working knowledge of MS Office/Excel/PowerPoint
• Valid driver’s license
• Own car

Application Process

• Kindly apply via [email protected] with your name and surname with the relevant job title as well.

Location

Woolworths, Somerset West

Purpose of the role

The Prestige Cosmetics Group is one of the subsidiaries of CAVI Brands, and is one of the leading distributors of luxury fine fragrance, cosmetics, and specialised skincare in Southern Africa. Some of the luxurious brands include Chanel, Blvgari, La Prairie, and Shiseido to name a few. The Prestige Cosmetics Group epitomizes luxury, dynamism, sophistication and excellence and is offering an exciting opportunity for a driven and ambitious individual to join the Cape Town team as a Beauty Consultant for Chanel in Somerset West – Woolworths store.

Purpose of the Role
Drive sales and provide a desirable client experience in order to ensure that standards are maintained as well as to build and maintain Chanel’s brand image.

Key Responsibilities

ACHIEVE COUNTER SALES TARGETS

• Achieve monthly and annual set budgets
• Track counter and individual targets
• Sell and drive sales in order to achieve targets
• Assist in setting up and driving sales at Counter events
• Provide feedback on sales/counter related issues or concerns

BRAND MANAGEMENT

• Increase brand awareness and image through ensuring adherence to grooming and uniform guidelines
• Monitor competitor activity
• Know your in-store ranking
• Ensure that stock is merchandised according to merchandising guidelines
• Know your stock versus tester ratio and report out of stocks RDM daily to drive sales and maintain an exceptional client experience
• Ensure that counter hygiene standards are maintained according to brand standards at all times

CLIENT EXPERIENCE

• Uphold and reinforce the Client experience standards
• Build relationships and loyalty with clients
• Drive increased customer data base (attraction of NEW customers)

ADMINISTRATION

• Complete daily tracking sheets and submit weekly to RDM
• Complete all progress reports required and submit timeously
• Complete and update client cards for all new and existing clients and file accordingly

TEAM WORK

• Work in collaboration with other colleagues to drive and execute overall budgets as well as supporting events
• Support and assist new team members with onboarding and orientation
• Build relationships with respective retailer to achieve key outputs

Competencies

• Deciding and Initiating Action
• Working with People
• Relating & Networking
• Adhering to Principles and Values
• Persuading and Influencing
• Planning and Organising
• Delivering Results & Meeting Customer Expectations
• Coping with Pressure and Setbacks

Skills

• Attention to detail
• Proactivity, adaptability & flexibility
• Multitasking
• Strong interpersonal skills
• Communication skills

Minimum Requirements/Qualifications

• Matric
• 3 years retail and skincare experience
• Certificate in Beauty/Somatology is advantageous

Application Process

• Kindly apply via [email protected] with your name and surname with the relevant job title as well.

Location

Cape Town, Observatory

Purpose of the role

To develop the brand in South Africa through optimum use of the A&P investment tools; ensuring a 360̊approach to all marketing strategies, ultimately growing market share and brand image in South Africa.

Key Responsibilities

Business Performance

• Develop, communicate, and share the marketing vision within the organization to ensure the strategy is executed impeccably and timeously in the market
• Be a custodian of the brand image in SA; ensures brand equity and brand integrity at all times
• Plans, implements, and executes successful consumer and trade marketing programs (including brand strategic planning, market positioning, pricing, promotion, advertising)
• Formulation of brand strategy and long-term growth plans
• Analysis of brand strategy and performance and effect changes as needed
• Sets brand planning calendar, coordinates cross-functional activities and planning processes, manages timelines, and ensures timely completion of all deliverables.
• Leads the development of strategies and objectives for building and executing year-round brand engagement through partnerships, social media, fan conventions, and
  other marketing vehicles
• Using historical performance, accurately set annual wholesale budgets for the brands and formulate plans to alleviate any sales deficits
• Effectively set global sell out targets for the brands withthe sales team
• Effective adaption of global strategies to suit the SA market and to meet the retailer’s expectations
• Effective and regular business reviews to ascertain challenges and opportunities
• Monitoring of retail prices in the market to ensure the brand remains competitive, while at the same time monitoring brand ex works and forex trends and formulating strategies to manage pricing effectively
• Distribution management and review to ensure that the brand follows international guidelines and strategy, at the same time ensuring that doors deliver ROI by reaching
  minimum turnover levels
• Inventory management to ensure brand stock levels in house meet both the brand and organisational requirements, including accurate promotional forecasting
• Brand reporting

Stakeholder engagement and management

• Build and maintain strong relationships with all stakeholders to ensure full support of the brand in the market
• Work with stakeholders to gain maximum exposure for the brand
• Co-ordination and implementation of PR activity

Budget and Financial Management

• Management of marketing budget
• Management and analysis of A&P spend to ensure effective usage thereof and ensuring a ROI and brand profitability
• Provides reporting to allow proper measurement of marketing activities and strategic recommendations based on analysis of ongoing trade and consumer promotion programs

Competencies

• Deciding and Initiating Action
• Working with People
• Writing and Reporting
• Persuading and Influencing
• Planning and Organising
• Delivering Results & Meeting Customer Expectations
• Adapting and responding to change
• Coping with pressures and setbacks
• Analysing
• Entrepreneurial and commercial thinking

Skills

• Strong understanding of Brand management & Marketing concepts
• Willing and able to work on both strategy and operational subjects
• Attention to detail
• Proactivity, adaptability & flexibility
• Multitasking
• Strong interpersonal skills
• Negotiation skills
• Communication skills
• Business acumen

Minimum Requirements/Qualifications

• Business/Marketing degree
• 5 years relevant experience in the luxury/beauty industry
• Digital marketing experience advantageous
• Experience in launching new brands advantageous

Application Process

• Kindly apply via [email protected] with your name and surname with the relevant job title as well.

Location

Cape Town, Observatory

Purpose of the role

The Prestige Cosmetics Group is one of the subsidiaries of CAVI Brands, and is one of the leading distributors of luxury fine fragrance, cosmetics, and specialised skincare in Southern Africa. Some of the luxurious brands include Chanel, Blvgari, La Prairie, and Shiseido to name a few. The Prestige Cosmetics Group epitomizes luxury, dynamism, sophistication and excellence and is offering an exciting opportunity for a driven and ambitious individual to join the Cape Town team as a Marketing Assistant.

The core purpose of the role is to work together with the Marketing Manager and Brand Team to develop the brand in South Africa through optimum use of the A&P investment tools, adaptation of international strategy and ensuring a 360̊ approach to all local marketing strategies, ultimately growing market share and brand image in South Africa.

Key Responsibilities

Provide Support to Brand Strategy and Development

• Be a custodian of the brand image in South Africa, maintaining brand equity and integrity at all times
• Assist the Marketing Manager to adapt global strategies to suit the local market and to meet the retailer’s expectations while fully adhering to all international brand rules and guidelines
• Assist the Marketing Manager to develop and present brand strategy to retailers at seasonal strategy sessions
• Liaise with senior marketing and other managers to understand marketing goals
• Present marketing and branding ideas to senior managers
• Ensure compliance with relevant legal requirements

Sales Performance

• Regularly review business performance to ascertain challenges and opportunities
• Assist in the management of inventory to ensure brand stock levels in house meet both the brand and organisational requirements
• Report on brand performance monthly as required (including but not limited to sales, retailers performance, SKU performance, PR, new launches)
• Assist in the management of new launches including stock tracking with demand planning, receipt of retailer orders vs plan, stock distribution (together with POSM) from the warehouse, communication with the sales team, proactive adaptations to plans to maximise launch potential and follow up and reporting following launch period
• Engage in research to gain relevant information including but not limited to competitors, pricing and target markets

Stakeholder engagement and management

• Build and maintain strong relationships with all stakeholders to ensure full support of the brand in the market
• Work with stakeholders to gain maximum exposure for the brand
• Co-ordinate and implement PR activity including distribution of new launches and tracking and reporting on local media and digital coverage

Budget and financial responsibilities

• Allocate resources and work with others to ensure specified budgets and ROI requirements are observed

Marketing/Brand Support Functions

• Systematically develop processes that provide relevant information and support to the Marketing Manager, including but not limited to:
  • Inventory review and reporting
  • Monthly brand reporting
  • Retailer sales performance and stock reporting
  • Administrate the process flow of all new products both internally and externally to ensure products are loaded correct and timeous
  • Timeous accurate completion and submission of all retailer buy plans/master files and seasonal marketing/online booking calendars and forms
  • Timeous and accurate management of price increases as required
  • Ensure all documents are accessible at all times
  • Deliver within set deadlines
  • Provide optimum service levels to all stakeholders internally and externally
• Manage customer and consumer queries professionally to achieve a positive outcome
• Assist with project-based assignments set out by the Marketing Manager to gain knowledge and practical experience in development-focused tasks
• Track competitor activity monthly and gain learnings from analysis
• Spend time in-store to obtain trade experience/knowledge and gain customer insights

Competencies

• Taking decisions and initiating action, taking responsibility for these
• Working with people
• Writing, reporting and communication
• Persuading and influencing
• Planning and organising
• Delivering results & meeting customer expectations
• Adapting and responding to change
• Coping with pressures and setbacks
• Analysing
• Entrepreneurial and commercial thinking

Mindset

• Energetic team player with the ability to positively impact the internal Shiseido team
• Proactive self-motivated attitude that delivers results and works towards excellence
• Compliant with all policies, procedures, ethics & values in the business

Skills

• Understanding of brand management and marketing concepts
• High attention to detail
• Proactive, adaptable and flexible
• Organised with ability to multi-task, ensuring deadlines are prioritized and met
• Strong interpersonal skills and ability to build relationships with internal/external partners
• Strong communication and reporting skills
• Business acumen
• Results driven

Minimum Requirements/Qualifications

• Business/Marketing degree
• Proficient with Microsoft Office Suite (including word processors, spreadsheets, design applications and presentation programmes)
• 2 – 3 years brand/marketing experience
• Cosmetics industry experience in the luxury sector is advantageous

Application Process

• Kindly apply via [email protected] with your name and surname with the relevant job title as well.

If you do not hear from us in two weeks – consider your application unsuccessful.