LOCATION

Johannesburg

PURPOSE OF THE ROLE

It is the responsibility of the Retail Development Manager: Chanel, to run a defined business portfolio in their designated region. The scope would include and inventory systems management, staff management and financial management of the portfolio. The Retail Development Manager is required, through entrenching the company values by example, to improve retail competencies, maintain positive sales growths; and manage costs and expenses within their designated region.

Furthermore, the Retail Development Manager: Chanel is to ensure that the presentation and maintenance of our products and displays are to Brand required standards and displays are fully functional, demonstrable, and clean, enabling a consistent, powerful customer experience to occur.

KEY RESPONSIBILITIES

• ACHIEVE REGIONAL SALES TARGETS
  • Achieve positive sales growths monthly and annually, through the development and driving of “sell out” strategies in specific region.
  • Achieve monthly and annual set targets (sales, expense and staffing targets).
  • Monitor competitor activity and plan the appropriate response.
  • Implement and monitor qualitative events throughout the region to drive sales.
  • Manage Beauty Consultants and promoters to achieve their set KPI’s monthly and conduct quarterly performance review sessions.
• BUDGET AND EXPENSE MANAGEMENT
  • Manage costs and expenses within the region, so that they do not exceed sales growth or target.
  • Manage expenses related to events, launches and promotions.
  • Manage and approve staff claims.
  • Ensure staffing budget is not exceeded and monitor these expenses monthly.
• STOCK MANAGEMENT AND MERCHANDISING
  • Ensure all stores are merchandised according to the required standard, with the required collateral and display elements (inclusive of promotions and launches)
  • Manage fragrance stock levels in each store within the region, through actively engaging with the relevant retailer and drive “sell in” strategies within your region.
  • Where applicable, manage make-up and skin care (SBT) stock levels in each beauté store within the region, through actively engaging with the demand planning team regarding model stocks, replenishment levels and any other relevant information.
  • Manage tester and counter supply stock levels in each store within the region to ensure that there are no out of stocks or abuse of these items.
  • Ensure the correct layouts per store as per the layouts issued and raise any concerns with the National Sales Manager.
  • Ensure all activations/events are set up correctly and in accordance with brand standards. Manage RTV process within set deadlines.
• STAKEHOLDER MANAGEMENT
  • Build strong relationships with the retailer (store manager; cosmetics manager; area manager; regional manager; planner and any other relevant person / department).
  • Negotiate with retail partners on staff needs, retail space and promotional needs in store.
  • Work in collaboration with colleagues other Head Office departments to drive and execute overall business strategy.
• ADMINISTRATION AND REPORTING
  • Review and analyse reports that are submitted monthly and ensure actions are taken to address identified concerns.
  • Provide the National Sales Manager with reports (competitor analysis and sales).
  • Provide feedback and reporting on region’s business performance in terms of customers, competitor activities, product acceptance, and distribution and target sectors.
  • Develop and implement monthly store visit schedule and action plans and provide weekly feedback on progress/implementation.
  • Ensure region’s compliance to all policies, procedures and values in the business, and take appropriate action where necessary.
• TEAM/STAFF MANAGEMENT
  • Identify and recruit high performing Beauty Consultants.
  • Manage succession planning and performance management of store staff.
  • Manage staffing in stores to ensure that all staff perform optimally and take the appropriate action where this is not the case.
  • Oversee inducting of new staff members.
  • Identify training needs for Beauty Consultants.
  • Coach, train and oversee the development of Beauty Consultants (customer service, product knowledge, systems knowledge, menu of services).
  • Monitor the Beauty Consultants ability to drive application of learning on the job.
  • Review role play and coaching tracking forms to monitor skills.
  • Foster a work environment in region based on the company’s values.
  • Drive a heathy team moral.
  • Manage conflict at counters.
  • Manage daily team/people issues.
  • Conducts weekly team meetings for on-going communication.
  • Conduct monthly one on ones with all Beauty Consultants and formally review performance quarterly. Maintain written records of performance meetings.
  • Conduct regular team meetings to review plans, share information and ideas and encourage communication and team work.
  • Build strong relationships with the BC’s to ensure loyalty to the company and the Brand.

Competencies

• Leading and Supervising
• Working with People
• Adhering to principles and values
• Relating and Networking
• Persuading and Influencing
• Presenting and Communicating Information
• Analyzing and Interpreting
• Organizing and executing
• Delivering Results and Meeting Customer Expectations
• Adapting and Responding to Change
• Coping with Pressures and Setbacks
• Entrepreneurial and Commercial Thinking

Technical Skills

• Sales skills
• Event planning skills
• Financial literacy and Commercial acumen
• CRM skills
• Stock planning, control and management
• IR and labour law
• Recruitment
• Coaching staff
• Mentoring staff
• Negotiation skills
• Conflict management

Minimum Requirements/Qualifications

• Matric
• 5 years relevant experience
• 3-5 years previous management role
• Proven track record in leading teams and achieving sales targets
• Working knowledge of MS Office/Excel/PowerPoint
• Valid driver’s license
• Own car
• At least 3 years’ Experience in cosmetics / luxury retail sector required
• Must be prepared to travel
• Experience in managing Stand Alone Stores advantageous

LOCATION

Cape Town, Observatory

PURPOSE OF THE ROLE

The purpose of this role is to build and develop a management set of core competencies that will service the digital marketing requirements the business, enabling online revenue and brand equity growth.

The Digital Marketing Manager is accountable for partnering with brand stakeholders in building digital strategies and operational plans within the business, and for managing and maximising all online platforms; e-retail, brand sites and pure players. The incumbent will work cross-functionally to drive digital transformation within the business and ensure that brands are portrayed consistently and in line with corporate and brand standards across all digital/online platforms. Through partnering with brand teams, they will work towards ensuring an exceptional customer experience online, across all digital platforms, and execute commercial strategies to meet business objectives.

KEY RESPONSIBILITIES

• Digital Strategies and Operational Plans:
  • Partner with Marketing to create, develop and coordinate (by brand) an online/digital marketing strategy and operational plan to drive respective sales objectives
  • Ensure that digital marketing informs and supports the development of all brand-building, promotional and campaign activities
  • Analysis of digital brand strategies and performance and make recommendations as needed
  • Develop and implement standard operating procedures (SOPs) across all digital platforms
  • Management of digital marketing service providers
  • Responsible for managing all digital and e-Commerce projects
  • Work cross-functionally to develop creative solutions to challenges
  • Manage workflows and look for process efficiencies
• Digital Media and Platform Management
  • Oversee digital media in partnership with brand teams to ensure our brands reach our target market across digital platforms with the most efficient targeting
  • Work in partnership with the brand teams on all electronic marketing efforts: electronic direct mail, banner ads, PPC, SEO, Social Media
  • Partner with divisions to leverage the reach & efficiency that digital media platforms have to offer
  • Partner with brand teams to maximise the resources made available by the brand (assets/tools)
  • Brief and manage assets for various platforms where required
  • Ensure existing and potential customers are engaging at a maximum with our online content.
  • Manage the timely deployment of all e-marketing and merchandising campaign content across all digital platforms as required
  • Partner with brand teams in managing campaign planning and media buying
  • Digital platform management
• Digital Insights and Innovation
  • Translate business objectives into a company-wide digital strategy
  • Execute digital media and digital communications as required.
  • Introduce and assist in vetting new consumer facing technologies/tools/apps
  • Drive digital innovation to enable the business as a whole to evolve with the digital requirements of internal and external stakeholders
  • Supply the business as a whole with information & data with which to plan and execute their digital growth objectives
  • Support and facilitate the execution of digital activities on behalf of each division
  • Provide online trends, key insights, analysis, and reporting of digital trends, both locally and internationally
  • Provide competitor information, analysis, key insights, and recommendations
• Company Website Management
  • Effectively manage the company website to ensure it is current, functional, optimised, up to date, represents our brands effectively and serves the interest of the business across all channels:
    • • content management
      • functionality development
      • performance optimisation
      • SEO and content enrichment
  • Ensure that our website serves the interest of our business.
• Online Retail Partners (Pure Players, e-retail, own brand sites)
  • Enhance the consumer brand experience across all platforms
  • Build strategic and commercial partnerships with all online retail partners
  • In partnership with brand teams, be accountable for online launches/events with online retail partners: negotiation, listing, execution, maintenance, reporting and ROI measures
  • Build sound business cases to enable and grow online distribution channels
  • Set annual sales budget in partnership with the brand team for all online distribution channels
  • Accountable for maximising brand presence and achievement of sales budget for all online distribution channels
  • Together with marketing, effectively adapt global strategies to suit the local market and to meet the retailer’s expectations while fully adhering to all international brand rules and guidelines
  • Be a custodian of the brand image in SA; maintenance of brand equity and brand integrity at all times
• People and leadership
  • Empower team members and offer the highest level of support aligned to the objectives of the business; foster a sense of ownership.
  • Guide & coach team members toward digital best practice and development.
  • Effectively coach, mentor and develop marketing team members, providing development opportunities as appropriate and as it pertains to digital marketing

Competencies

• Applying expertise and technology
• Entrepreneurial and commercial thinking
• A keen sense of balancing analytical and strategic thinking
• Analysing; Analytical thinker with data-oriented decision-making skills
• Persuading and influencing
• Ability to communicate clearly (verbal & written) across all levels of the organization
• Excellent presentation skills with the ability to make presentations to diverse audiences at all levels of organization
• High level of attention to detail, accuracy and ability to multi-task as well as manage their own priorities and deadlines
• Ability to devise strategies and translate strategic objectives into tactical plans

Minimum Requirements/Qualifications

• 5 years’ experience building digital marketing strategies and brands, and managing various digital platforms
• Bachelor’s degree in Business/Marketing/Communications; or equivalent combination of education and experience.
• Proficient in CRM
• Advanced Microsoft Office Skills
• Working knowledge of Google AdWords, analytics, webmaster tools and ability to analyse web statistics and advertising ROI.

Key areas of experience:

• Experience with e-Commerce platforms and content management systems (Retail industry experience an asset)
• E-commerce management
• Digital media (paid & organic)
• Digital performance marketing
• Search optimisation
• Email marketing
• Data management and analysis
• Experience enabling sales on eRetail platforms e.g., Woolworths, Superbalist
• Understanding of site design principles, functionality, integrations with back-end systems and best practices.
• Experience in the management and setting up of CRM systems
• Commercial acumen and proven track record

LOCATION

Cape Town, Observatory

PURPOSE OF THE ROLE

To develop the brand in South Africa through optimum use of the A&P investment tools; ensuring a 360̊ approach to all marketing strategies, ultimately growing market share and brand image in South Africa.

KEY RESPONSIBILITIES

• Business Performance
  • Develop, communicate, and share the marketing vision within the organization to ensure the strategy is executed impeccably and timeously in the market
  • Be a custodian of the brand image in SA; ensures brand equity and brand integrity at all times
  • Plans, implements, and executes successful consumer and trade marketing programs (including brand strategic planning, market positioning, pricing, promotion, advertising)
  • Formulation of brand strategy and long-term growth plans
  • Analysis of brand strategy and performance and effect changes as needed
  • Sets brand planning calendar, coordinates cross-functional activities and planning processes, manages timelines, and ensures timely completion of all deliverables.
  • Leads the development of strategies and objectives for building and executing year-round brand engagement through partnerships, social media, fan conventions, and other marketing vehicles
  • Using historical performance, accurately set annual wholesale budgets for the brands and formulate plans to alleviate any sales deficits
  • Effectively set global sell out targets for the brands with the sales team
  • Effective adaption of global strategies to suit the SA market and to meet the retailer’s expectations
  • Effective and regular business reviews to ascertain challenges and opportunities
  • Monitoring of retail prices in the market to ensure the brand remains competitive, while at the same time monitoring brand ex works and forex trends and formulating strategies to manage pricing effectively
  • Distribution management and review to ensure that the brand follows international guidelines and strategy, at the same time ensuring that doors deliver ROI by reaching minimum turnover levels
  • Inventory management to ensure brand stock levels in house meet both the brand and organisational requirements, including accurate promotional forecasting
  • Brand reporting
• Stakeholder engagement and management
  • Build and maintain strong relationships with all stakeholders to ensure full support of the brand in the market
  • Work with stakeholders to gain maximum exposure for the brand
  • Co-ordination and implementation of PR activity
• Budget and Financial Management
  • Management of marketing budget
  • Management and analysis of A&P spend to ensure effective usage thereof and ensuring a ROI and brand profitability
  • Provides reporting to allow proper measurement of marketing activities and strategic recommendations based on analysis of ongoing trade and consumer promotion programs

Competencies

• Deciding and Initiating Action
• Working with People
• Writing and Reporting
• Persuading and Influencing
• Planning and Organising
• Delivering Results & Meeting Customer Expectations
• Adapting and responding to change
• Coping with pressures and setbacks
• Analysing
• Entrepreneurial and commercial thinking

Skills

• Strong understanding of Brand management & Marketing concepts
• Willing and able to work on both strategy and operational subjects
• Attention to detail
• Proactivity, adaptability & flexibility
• Multitasking
• Strong interpersonal skills
• Negotiation skills
• Communication skills
• Business acumen

Minimum Requirements/Qualifications

• Business/Marketing degree
• 5 years relevant experience in the luxury/beauty industry
• Digital marketing experience advantageous
• Experience in launching new brands advantageous

Please note if you do not hear from us in 2 weeks, consider you application unsuccessful.

LOCATION

Cape Town, Observatory

PURPOSE OF THE ROLE

To develop the brand in South Africa through optimum use of the A&P investment tools; ensuring a 360̊ approach to all marketing strategies, ultimately growing market share and brand image in South Africa.

KEY RESPONSIBILITIES

• Business Performance
  • Develop, communicate, and share the marketing vision within the organization to ensure the strategy is executed impeccably and timeously in the market
  • Be a custodian of the brand image in SA; ensures brand equity and brand integrity at all times
  • Plans, implements, and executes successful consumer and trade marketing programs (including brand strategic planning, market positioning, pricing, promotion, advertising)
  • Formulation of brand strategy and long-term growth plans
  • Analysis of brand strategy and performance and effect changes as needed
  • Sets brand planning calendar, coordinates cross-functional activities and planning processes, manages timelines, and ensures timely completion of all deliverables.
  • Leads the development of strategies and objectives for building and executing year-round brand engagement through partnerships, social media, fan conventions, and other marketing vehicles
  • Using historical performance, accurately set annual wholesale budgets for the brands and formulate plans to alleviate any sales deficits
  • Effectively set global sell out targets for the brands with the sales team
  • Effective adaption of global strategies to suit the SA market and to meet the retailer’s expectations
  • Effective and regular business reviews to ascertain challenges and opportunities
  • Monitoring of retail prices in the market to ensure the brand remains competitive, while at the same time
  • Distribution management and review to ensure that the brand follows international guidelines and strategy, at the same time ensuring that doors deliver ROI by reaching minimum turnover levels
  • Inventory management to ensure brand stock levels in house meet both the brand and organisational requirements, including accurate promotional forecasting
  • Brand reporting
• Stakeholder engagement and management
  • Build and maintain strong relationships with all stakeholders to ensure full support of the brand in the market
  • Work with stakeholders to gain maximum exposure for the brand
  • Co-ordination and implementation of PR activity
• Budget and Financial Management
  • Management of marketing budget
  • Management and analysis of A&P spend to ensure effective usage thereof and ensuring a ROI and brand profitability
  • Provides reporting to allow proper measurement of marketing activities and strategic recommendations based on analysis of ongoing trade and consumer promotion programs

Competencies

• Deciding and Initiating Action
• Working with People
• Writing and Reporting
• Persuading and Influencing
• Planning and Organising
• Delivering Results & Meeting Customer Expectations
• Adapting and responding to change
• Coping with pressures and setbacks
• Analysing
• Entrepreneurial and commercial thinking

Skills

• Strong understanding of Brand management & Marketing concepts
• Willing and able to work on both strategy and operational subjects
• Attention to detail
• Proactivity, adaptability & flexibility
• Multitasking
• Strong interpersonal skills
• Negotiation skills
• Communication skills
• Business acumen

Minimum Requirements/Qualifications

• Business/Marketing degree
• 5 years relevant experience in the luxury/beauty industry
• Digital marketing experience advantageous
• Experience in launching new brands advantageous

Please note if you do not hear from us in 2 weeks, consider you application unsuccessful.

LOCATION

Cape Town : Unit D, c/o Malibongwe Drive & Contermanskloof Road, Atlantic Hills, Cape Town, 6665

PURPOSE OF THE ROLE

The Prestige Cosmetics Group is one of the subsidiaries of CAVI Brands and is one of the leading distributors of luxury fine fragrance, cosmetics, and specialised skincare in Southern Africa. Some of the luxurious brands include Chanel, Burberry, Dolce & Gabbana, Blvgari, La Prairie, Shiseido to name a few.  The Prestige Cosmetics Group epitomizes luxury, dynamism, sophistication and excellence.

The Prestige Cosmetics Group is offering an exciting opportunity within our Distribution Centre for a driven and ambitious individual to join the Cape Town team as an Inventory Clerk.

KEY RESPONSIBILITIES

• Main job functions (but not limited to)
  • Checking replenishment of stock into pick face bins.
  • Maintaining and updating records.
  • Counting materials, equipment, merchandise, or supplies in stock.
  • Reporting discrepancies between physical counts and computer records.
  • Developing or improving upon inventory management procedures.
  • Stocking and distributing supplies, equipment or merchandise.
  • Reserving stock on WMS
  • Completion of necessary paperwork related to inventory movements.
  • Communicating with line manager on possible issues that could cause delays.
  • Inter department communication

Competencies

• Deciding and Initiating Action
• Working with People
• Adhering to Principles and Values
• Planning and Organising
• Delivering Results & Meeting Expectations
• Coping with pressure and setbacks

Minimum Requirements/Qualifications

• Inventory experience (Minimum 1yr)
• Attention to detail
• Self-motivated individual
• Minimum matric
• Willing to learn
• Copes well within a pressurized environment.
• Must be able to read and write
• Basic computer skills
• WMS knowledge – Datascope advantageous
• Syspro knowledge advantageous
• Team Player
• Must be able to work independently.

Please note if you do not hear from us in 2 weeks, consider you application unsuccessful.

LOCATION

Cape Town : Unit D, c/o Malibongwe Drive & Contermanskloof Road, Atlantic Hills, Cape Town, 6665

PURPOSE OF THE ROLE

The Prestige Cosmetics Group is one of the subsidiaries of CAVI Brands and is one of the leading distributors of luxury fine fragrance, cosmetics, and specialised skincare in Southern Africa. Some of the luxurious brands include Chanel, Burberry, Dolce & Gabbana, Blvgari, La Prairie, Shiseido to name a few.  The Prestige Cosmetics Group epitomizes luxury, dynamism, sophistication and excellence.

The Prestige Cosmetics Group is offering an exciting opportunity within our Distribution Centre for a driven and ambitious individual to join the Cape Town team as an Receiving Clerk.

 

KEY RESPONSIBILITIES

• Main job functions (but not limited to)
  • Receive shipments and sign paperwork upon receipt
  • Unload packages from incoming trucks
  • Inspect contents to ensure they are undamaged
  • Verify packages according to order and invoices (quantity, quality, price etc.)
  • Contact supplier or shipper if a mistake is identified
  • Assume responsibility for returning unsatisfactory shipments or receiving replacements
  • Label deliveries and allocate them to their designated place
  • Ensure invoices are signed and paid for satisfactory deliveries
  • Maintain accurate records and assist in inventory control
  • Adhoc functions
  • Assisting in other departments based on operational needs.
  • Housekeeping in and around the DC.

Competencies

• Deciding and Initiating Action
• Working with People
• Adhering to Principles and Values
• Planning and Organising
• Delivering Results & Meeting Expectations
• Coping with pressure and setbacks

Minimum Requirements/Qualifications

• Receiving (Minimum 1yr)
• Attention to detail
• Self-motivated individual
• Minimum matric
• Willing to learn
• Copes well within a pressurized environment.
• Communicate well
• Must be able to read and write
• Basic computer skills
• WMS knowledge – Datascope advantageous
• Syspro knowledge advantageous
• Team Player
• Must be able to work independently.

Please note if you do not hear from us in 2 weeks, consider you application unsuccessful.

LOCATION

KZN

PURPOSE OF THE ROLE

To Results-driven RDM to actively seek out and engage customer prospects; and provide complete and appropriate solutions for every customer to boost top-line revenue growth, customer acquisition levels and profitability. The scope would include general retail and inventory systems management, staff management and financial management of the portfolio. The Retail Development Manager is required, through entrenching The Prestige Cosmetics Group values by example, to improve retail competencies, maintain positive sales growths; and manage costs and expenses within their designated region.

KEY RESPONSIBILITIES

 

• Commercial and Business Management
• • Present, promote and sell products/services using solid arguments to existing and prospective customers
  • Perform cost benefit and needs analysis of existing/potential customers to meet their needs
  • Establish, develop and maintain positive business and customer relationships
  • Reach out to customer leads through cold calling
  • Travel between different job sites and work with various business clients
  • Develop relationships with clients and employees to foster trust and understanding
  • Create learning materials such as training documents and presentations
  • Lead meetings
  • Expedite the resolution of customer problems and complaints to maximize satisfaction
  • Achieve agreed upon sales targets and outcomes within schedule
  • Coordinate sales effort with team members and other departments
  • Analyze the territory/market’s potential, track sales and status reports
  • Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services.
  • Keep abreast of best practices and promotional trends
  • Continuously improve through feedback and implementation of personal development plan
• Teamwork
• • Team player with a self-motivated attitude that delivers results.
  • Ability to develop positive working relationships with all stakeholders.
  • Ability to ensure deadlines are prioritized and met.
  • Ensure compliance to all policies, procedures & values in the business.
  • Display a proactive and persistent approach in all aspects of your role.
  • Ability to travel extensively nationally and internationally whilst always staying a true brand ambassador.
• Team Management (Applicable to RDM’s with direct reports only)
• • Identify and recruit high performing BC’s
  • Manage succession planning and performance management of store staff.
  • Manage staffing in stores to ensure that all staff perform optimally and take the appropriate action where this is not the case.
  • Oversee inducting of new staff members
  • Identify training needs for BCs.
  • Coach, train and oversee the development of BCs (customer service, product knowledge, systems knowledge, menu of services)
  • Drive application of learning on the job
  • Review role play and coaching tracking forms with BC to monitor skills
  • Drive EMTs in store to ensure these are taking place, testing staff understanding and impacting business. Provide monthly feedback on EMT progress and application.
  • Foster a work environment in region based on the PCG values.
  • Drive a heathy team moral and PCG culture.
  • Manage conflict at counters
  • Manage daily team/people issues (absenteeism, leave)
  • Conducts weekly team meetings for on-going communication
  • Conduct monthly one on ones with all BCs and formally review job performance quarterly. Maintain written records of performance meetings.
  • Quality assure and verify BCs reviews
  • Conduct regular team meetings to review plans, share information and ideas and encourage communication and team work.

Competencies

• Deciding and Initiating Action
• Persuading and Influencing
• Relating & Networking
• Adhering to Principles and Values
• Planning and Organising
• Delivering Results & Meeting Customer Expectations
• Analysing situations
• Adapting and Responding to Change
• Entrepreneurial and Commercial Thinking

Skills

• Attention to detail
• Proactivity, adaptability & flexibility
• Multitasking
• Strong interpersonal skills
• Communication skills
• Business acumen

Minimum Requirements/Qualifications

• Matric
• 3 – 5 sales representative experience
• Experience in the salon/spa/skincare/beauty industry advantageous

Please note if you do not hear from us in 2 weeks, consider you application unsuccessful.

LOCATION

Woolworths, V&A

PURPOSE OF THE ROLE

The Prestige Cosmetics Group is one of the subsidiaries of CAVI Brands and is one of the leading distributors of luxury fine fragrance, cosmetics, and specialised skincare in Southern Africa. Some of the luxurious brands include Chanel, Blvgari, La Prairie, and Shiseido to name a few. The Prestige Cosmetics Group epitomizes luxury, dynamism, sophistication, and excellence and is offering an exciting opportunity for a driven and ambitious individual to join the Cape Town team as a Beauty Consultant for La Prairie in V&A.

Purpose of the Role

Drive sales and provide a desirable client experience in order to ensure that standards are maintained as well as to build and maintain La Prairie’s brand image.

KEY RESPONSIBILITIES

• ACHIEVE COUNTER SALES TARGETS
• • Achieve monthly and annual set budgets
  • Track counter and individual targets
  • Sell and drive sales in order to achieve targets
  • Assist in setting up and driving sales at Counter events
  • Provide feedback on sales/counter related issues or concerns
• BRAND MANAGEMENT
  • Increase brand awareness and image through ensuring adherence to grooming and uniform guidelines
  • Monitor competitor activity
  • Know your in-store ranking
  • Ensure that stock is merchandised according to merchandising guidelines
  • Know your stock versus tester ratio and report out of stocks RDM daily to drive sales and maintain an exceptional client experience
  • Ensure that counter hygiene standards are maintained according to brand standards at all times
• CLIENT EXPERIENCE
  • Uphold and reinforce the Client experience standards
  • Build relationships and loyalty with clients
  • Drive increased customer data base (attraction of NEW customers)
• ADMINISTRATION
  • Complete daily tracking sheets and submit weekly to RDM
  • Complete all progress reports required and submit timeously
  • Complete and update client cards for all new and existing clients and file accordingly
• TEAM WORK
  • Work in collaboration with other colleagues to drive and execute overall budgets as well as supporting events
  • Support and assist new team members with onboarding and orientation
  • Build relationships with respective retailer to achieve key outputs

Competencies

• Deciding and Initiating Action
• Persuading and Influencing
• Relating & Networking
• Adhering to Principles and Values
• Planning and Organising
• Delivering Results & Meeting Customer Expectations

Skills

• Attention to detail
• Proactivity, adaptability & flexibility
• Multitasking
• Strong interpersonal skills
• Communication skills

Minimum Requirements/Qualifications

• Matric
• 3 retail and skincare experience
• Certificate in Beauty/Somatology is advantageous

Please note if you do not hear from us in 2 weeks, consider you application unsuccessful.