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THE FUTURE OF PRESTIGE STARTS HERE

At PCG, we don’t just represent extraordinary brands - we build extraordinary careers.
 
Our culture is fast-paced, collaborative, and ambitious. We attract bold thinkers, creative doers, and future leaders who want to make their mark on the South African beauty landscape.
 
Whether you’re a strategist, a marketer, or a retail expert, you’ll find a place where your skills don’t just fit in - they stand out.

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Fragrance Advisor - EDGARS Gateway

LOCATION Gateway, uMhlanga JOB OVERVIEW The Prestige Cosmetics Group is one of the subsidiaries of CAVI Brands, and is one of the leading distributors of luxury fine fragrance, cosmetics, and specialised skincare in Southern Africa. Some of the luxurious brands include Chanel, Blvgari, La Prairie, and Shiseido to name a few. The Prestige Cosmetics Group epitomises luxury, dynamism, sophistication and excellence and is offering an exciting opportunity for a driven and ambitious individual to join the team as a Beauty Consultant. Purpose of the Role Drive sales and provide a desirable client experience in order to ensure that standards are maintained as well as to build and maintain brand image. KEY RESPONSIBILITIES ACHIEVE COUNTER SALES TARGETS · Achieve monthly and annual set budgets · Track counter and individual targets · Sell and drive sales in order to achieve targets · Assist in setting up and driving sales at Counter events · Provide feedback on sales/counter related issues or concerns BRAND MANAGEMENT · Increase brand awareness and image through ensuring adherence to grooming and uniform guidelines · Monitor competitor activity · Know your in-store ranking · Ensure that stock is merchandised according to merchandising guidelines · Know your stock versus tester ratio and report out of stocks RDM daily to drive sales and maintain an exceptional client experience · Ensure that counter hygiene standards are maintained according to brand standards at all times CLIENT EXPERIENCE · Uphold and reinforce the Client experience standards · Build relationships and loyalty with clients · Drive increased customer data base (attraction of NEW customers) ADMINISTRATION · Complete daily tracking sheets and submit weekly to RDM · Complete all progress reports required and submit timeously · Complete and update client cards for all new and existing clients and file accordingly TEAM WORK · Work in collaboration with other colleagues to drive and execute overall budgets as well as supporting events · Support and assist new team members with onboarding and orientation · Build relationships with respective retailer to achieve key outputs COMPETENCIES Deciding and Initiating Action Working with People Relating & Networking Adhering to Principles and Values Persuading and Influencing Planning and Organising Delivering Results & Meeting Customer Expectations Coping with pressure and setbacks REQUIREMENTS/QUALIFICATIONS Matric certificate Previous retail and skincare experience Certificate in Beauty/Somatology is advantageous Job Type: Temporary

Fragrance Advisor - ARC Gateway

LOCATION Gateway, uMhlanga JOB OVERVIEW The Prestige Cosmetics Group is one of the subsidiaries of CAVI Brands, and is one of the leading distributors of luxury fine fragrance, cosmetics, and specialised skincare in Southern Africa. Some of the luxurious brands include Chanel, Blvgari, La Prairie, and Shiseido to name a few. The Prestige Cosmetics Group epitomises luxury, dynamism, sophistication and excellence and is offering an exciting opportunity for a driven and ambitious individual to join the team as a Beauty Consultant. Purpose of the Role Drive sales and provide a desirable client experience in order to ensure that standards are maintained as well as to build and maintain brand image. KEY RESPONSIBILITIES ACHIEVE COUNTER SALES TARGETS · Achieve monthly and annual set budgets · Track counter and individual targets · Sell and drive sales in order to achieve targets · Assist in setting up and driving sales at Counter events · Provide feedback on sales/counter related issues or concerns BRAND MANAGEMENT · Increase brand awareness and image through ensuring adherence to grooming and uniform guidelines · Monitor competitor activity · Know your in-store ranking · Ensure that stock is merchandised according to merchandising guidelines · Know your stock versus tester ratio and report out of stocks RDM daily to drive sales and maintain an exceptional client experience · Ensure that counter hygiene standards are maintained according to brand standards at all times CLIENT EXPERIENCE · Uphold and reinforce the Client experience standards · Build relationships and loyalty with clients · Drive increased customer data base (attraction of NEW customers) ADMINISTRATION · Complete daily tracking sheets and submit weekly to RDM · Complete all progress reports required and submit timeously · Complete and update client cards for all new and existing clients and file accordingly TEAM WORK · Work in collaboration with other colleagues to drive and execute overall budgets as well as supporting events · Support and assist new team members with onboarding and orientation · Build relationships with respective retailer to achieve key outputs COMPETENCIES Deciding and Initiating Action Working with People Relating & Networking Adhering to Principles and Values Persuading and Influencing Planning and Organising Delivering Results & Meeting Customer Expectations Coping with pressure and setbacks REQUIREMENTS/QUALIFICATIONS Matric certificate Previous retail and skincare experience Certificate in Beauty/Somatology is advantageous Job Type: Temporary

Fragrance Advisor - Truworths Pavilion

LOCATION Westville, Durban JOB OVERVIEW The Prestige Cosmetics Group is one of the subsidiaries of CAVI Brands, and is one of the leading distributors of luxury fine fragrance, cosmetics, and specialised skincare in Southern Africa. Some of the luxurious brands include Chanel, Blvgari, La Prairie, and Shiseido to name a few. The Prestige Cosmetics Group epitomises luxury, dynamism, sophistication and excellence and is offering an exciting opportunity for a driven and ambitious individual to join the team as a Beauty Consultant. Purpose of the Role Drive sales and provide a desirable client experience in order to ensure that standards are maintained as well as to build and maintain brand image. KEY RESPONSIBILITIES ACHIEVE COUNTER SALES TARGETS · Achieve monthly and annual set budgets · Track counter and individual targets · Sell and drive sales in order to achieve targets · Assist in setting up and driving sales at Counter events · Provide feedback on sales/counter related issues or concerns BRAND MANAGEMENT · Increase brand awareness and image through ensuring adherence to grooming and uniform guidelines · Monitor competitor activity · Know your in-store ranking · Ensure that stock is merchandised according to merchandising guidelines · Know your stock versus tester ratio and report out of stocks RDM daily to drive sales and maintain an exceptional client experience · Ensure that counter hygiene standards are maintained according to brand standards at all times CLIENT EXPERIENCE · Uphold and reinforce the Client experience standards · Build relationships and loyalty with clients · Drive increased customer data base (attraction of NEW customers) ADMINISTRATION · Complete daily tracking sheets and submit weekly to RDM · Complete all progress reports required and submit timeously · Complete and update client cards for all new and existing clients and file accordingly TEAM WORK · Work in collaboration with other colleagues to drive and execute overall budgets as well as supporting events · Support and assist new team members with onboarding and orientation · Build relationships with respective retailer to achieve key outputs COMPETENCIES Deciding and Initiating Action Working with People Relating & Networking Adhering to Principles and Values Persuading and Influencing Planning and Organising Delivering Results & Meeting Customer Expectations Coping with pressure and setbacks REQUIREMENTS/QUALIFICATIONS Matric certificate Previous retail and skincare experience Certificate in Beauty/Somatology is advantageous Job Type: Temporary

Store Manager - NARS Cosmetics

LOCATION Cape Town, V&A Waterfront JOB OVERVIEW PCG is offering an exciting opportunity for a driven, talented, tech savvy, and ambitious individual to join the team as Store Manager & Make Up Artist for NARS Cosmetics If you are passionate about business, cosmetics and makeup artistry, are looking to grow your retail career and want to make a positive contribution within a dynamic team environment, we are looking for you! Purpose of the Role The purpose of the role is to ensure the store's profitability through exceptional leadership, focus and management of the business drivers: customer service - generation of turnover – operating expenses and losses - implementation of brand and company standards - establishment and maintenance of effective people and process management practices – building and maintaining brand image and awareness. This description is not all inclusive of responsibilities. KEY RESPONSIBILITIES BUSINESS PERFORMANCE •Analyze and manage store P&L, budgets, and projections. Together with the team, build plans and ensure execution to achieve/exceed sales budget and achieve optimum expense ratios. •Set targets per person per day and manage the monitoring of % to target with action plans daily and weekly. •Implement business processes of managing expenses to increase profitability. •Ensure that store stock loss results are within company norms with an effective stock loss action plan which identifies and addresses all potential security risks within the store. •Ensure compliance to OHASA requirements ensuring a safe working environment at all times. · Drive seasonal incentives with the team to achieve sales targets. CUSTOMER SERVICE DELIVERY · Implement the NARS customer service strategy and processes with attention to proactive issue resolution and a luxury customer experience. · Ensure correct implementation of store layout, merchandising, signage, and visual displays according to brand standards. Ensure correct and timeous implementation of store's promotions, events, other brand communications, in accordance with brand standards. · Ensure appropriate staffing levels to support customer service requirements. · Monitor monthly performance axes split/slow lines and determine suitable actions to address performance gaps. · Drive IPT to a target of 3. · CRM Management – oversee and ensure the maintenance of the CRM cards to retain customers and ensure regular contact with VIP clients – adhere to POPIA guidelines at times. · Oversee BC’s communication to customers to ensure customer recruitment and retention. · Drive the attraction and retention of new customers. · Manage in store customer complaints or concerns efficiently and effectively. Provide feedback to Line Manager regarding any customer issues or feedback within 24 hours working with Training Manager to resolve. MERCHANDISE MANAGEMENT · Manage and maintain the stock pipeline to ensure that stock is displayed on the sales floor in accordance with the brand guidelines. · Conduct weekly analysis and interpretation of all stock management reports with appropriate actions. · Ensure communication of stock issues to Line Manager e.g., out of stocks, overstocks. · Ensure data integrity through effective stock control and ensure SOP is followed. · Identify and plan stock and tester need for the month and ensure orders are placed timeously. · Identify and plan supplies and tools for the month and ensure orders are placed. · Monitor your stock versus tester ratio to ensure that testers are used efficiently. · Identify maintenance issues, report to the Brand Manager and follow up. BRAND MANAGEMENT · Monitor competitor activity, stay up to date with current industry trends. · Ensure that hygiene and safety standards are maintained according to retailer requirements at all times. · Adhere to and maintain brand standards at all times. PEOPLE MANAGEMENT · Assist in the recruitment of new team members. · Induct new staff members. · Manage the performance of self and all direct reports - ensure that regular feedback coaching, and mentoring on performance is provided to all team members. · Be actively involved in staff Individual Development Plan (IDP), develop such plans for all direct reports and ensure that the agreed development interventions are delivered. · Identify training needs for team members and communicate needs to Training Manager. · Attend classroom training and ensure that staff apply this ongoing learning in store. Ensure effective usage of the PCG Academy as the online training and communication platform. · Ensure an open, motivated, and harmonious work environment – create a great working environment through excellent leadership. · Manage daily team/people issues. · Conduct weekly EMTs in store to ensure key focus areas are addressed and standards are maintained. · Maintain records of all EMTs, monitor impact and report back to Line Manager monthly. · Formally review job performance for all employees quarterly and annually and maintain written records of such meetings; implement the company performance processes. · Conduct monthly one on ones with sales team to address and enhance performance – coach team members to ensure optimal performance. MARKET INTELLIGENCE · Conduct regular environmental scans of competitor activities (price, product, layouts and promotions) and external socio-economic factors so that appropriate changes can be made to business plans. · Ensure that all promotional and event directives are executed in accordance with brand guidelines. · Ensure that the store delivers appropriate merchandise and services adhering to brand standards and according to the store's specific customer profile and customer trends. STAKEHOLDER MANAGEMENT · Ensure client experience standards are consistently upheld and reinforced. · Build strong working relationships with all internal and external stakeholders. ADMINISTRATION REPORTING · Daily, weekly, monthly sales tracking sheets. · Weekly and Monthly top 5 competitors. · Analyze sales and competitor reports to identify trends and sales opportunities. · Create and manage effective store schedules set to meet the business staffing needs. · Manage leave applications via ESS. · Submit claim forms for overtime, night work (holidays etc.), ensure adherence to payroll cut-off timelines. · Store checklist submitted weekly. · Submit store event report including photographs to Line Manager as and when required. COMPETENCIES · Deciding and Initiating Action · Leading and Supervising · Working with People · Relating & Networking · Adhering to Principles and Values · Persuading and Influencing · Planning and Organizing · Delivering Results & Meeting Customer Expectation · Coping with pressure and setbacks REQUIREMENTS/QUALIFICATIONS · At least 5 years retail and cosmetics experience · At least 5 years’ advanced Make-Up experience · Previous Managerial or supervisor retail experience · Must have experience in leading a retail team · Certificate in Make-Up is advantageous · Must be able to demonstrate expert knowledge and current industry trends · Must be willing to work weekends and shifts as required · Working Knowledge of MS Word, PowerPoint and Excel · Must have own transport Job Type: Full-time Experience: •Retail: 3 years (Required)

Counter Manager – Chanel

LOCATION Midrand JOB OVERVIEW The purpose of the role is to build and maintain the brand image and drive sales by leading, motivating, training, and coaching the sales team. It is critical that the Counter Manager and the team work harmoniously with the retailer and each other to achieve business goals. KEY RESPONSIBILITIES ACHIEVE COUNTER SALES TARGETS •Set targets for self and team •Drive achievement of sales targets for team (weekly and monthly) •Achieve own sales target •Event planning identified, arranged and co-ordinated within store to drive sales targets (2 events per month) •Increase Ranking in store •Monitor monthly performance axes split/slow lines and determine suitable actions to address problems •Achieve a minimum IPT of 2.5 •Drive brand incentives to achieve targets BRAND MANAGEMENT •Increase brand awareness and image through ensuring adherence to grooming and uniform guidelines •Ensure that the team members maintain counter hygiene according to brand standards at all times •Merchandising of stock according to merchandising guidelines •Submit competitor analysis reports to RDM STOCK MANAGEMENT & MERCHANDISING •Identify and plan stock and tester need for the month and ensure orders are placed timeously and follow up the receipt thereof •Identify and plan supplies and counter tools for counter for the month and ensure orders are placed timeously •Submit stock management sheets to RDM monthly/weekly •Know your stock versus tester ratio to ensure that you merchandise and sell accordingly. •Identify maintenance issues and snags and ensure these are resolved STAKEHOLDER MANAGEMENT •Ensure client experience standards are upheld and reinforced •Build in-store relationships with all levels of store management •CRM Management – oversee and ensure the maintenance of the CRM cards to retain customers and ensure regular contact with VIP clients •Oversee BC’s communication to customers to ensure recruitment and retention •Drive increased customer data base (attraction of NEW customers) •Manage in store customer complaints or concerns •Provide feedback to RDM’s regarding any customer issues or feedback within 24 hours ADMINISTRATION •Daily, weekly, monthly sales tracking sheets completed and submitted to RDM •Weekly and Monthly top 5 competitors submitted to RDM •Analyse sales and competitor reports to identify trends and sales opportunities •Counter schedules set to meet staffing needs •Manage leave applications •Submit claim forms for overtime, night work (holidays etc.) •Counter checklist submitted weekly to RDM •Submit counter event report including photographs to RDM TEAM/STAFF MANAGEMENT •Assist the RDM in the recruitment of new team members •Induct new staff members •Identify training needs for team members •Coach, train and oversee the development of team members •Attend classroom training and ensure that staff apply this ongoing learning on counter •Submit role play and coaching tracking forms monthly to RDM •Oversee and drive a healthy team moral and culture •Manage conflict on counter •Ensure sufficient staffing requirements •Manage daily team/people issues (absenteeism, leave, time keeping) •Conduct weekly team meetings for on-going communication •Conduct weekly EMTs in store to ensure key focus areas are addressed and standards are maintained. Maintain records of all EMTs and report back to RDM monthly. Monitor impact of EMTs on counter. •Formally review job performance for all employees quarterly and annually and maintains written records of such meetings •Conduct monthly one on ones with sales team to address performance (good and poor) in a formal meeting and submit a written report to RDM •Conduct monthly one on ones with Make Up artist in order to ensure efficient management of the makeup axis and submit a written report to RDM and Training Manager COMPETENCIES •Deciding and Initiating Action •Leading and Supervising •Working with People •Relating & Networking •Adhering to Principles and Values •Persuading and Influencing •Planning and Organising •Delivering Results & Meeting Customer Expectations •Coping with pressure and setbacks REQUIREMENTS/QUALIFICATIONS •Matric certificate •At least 5 years retail and cosmetics experience •Previous Managerial or supervisor retail/counter experience •Must have experience in leading a team •Certificate in Beauty/Make-Up is advantageous •Must be able to demonstrate expert knowledge and current industry trends •Must be willing to work weekends and shifts as required •Working Knowledge of MS Word, PowerPoint and Excel •Must have own transport

Store Manager - NARS Cosmetics

LOCATION Sandton, Johannesburg JOB OVERVIEW PCG is offering an exciting opportunity for a driven, talented, tech savvy, and ambitious individual to join the team as Store Manager & Make Up Artist for NARS Cosmetics. If you are passionate about business, cosmetics and makeup artistry, are looking to grow your retail career and want to make a positive contribution within a dynamic team environment, we are looking for you! Purpose of the Role The purpose of the role is to ensure the store's profitability through exceptional leadership, focus and management of the business drivers: customer service - generation of turnover – operating expenses and losses - implementation of brand and company standards - establishment and maintenance of effective people and process management practices – building and maintaining brand image and awareness. This description is not all inclusive of responsibilities. KEY RESPONSIBILITIES BUSINESS PERFORMANCE •Analyze and manage store P&L, budgets, and projections. Together with the team, build plans and ensure execution to achieve/exceed sales budget and achieve optimum expense ratios. •Set targets per person per day and manage the monitoring of % to target with action plans daily and weekly. •Implement business processes of managing expenses to increase profitability. •Ensure that store stock loss results are within company norms with an effective stockloss action plan which identifies and addresses all potential security risks within the store. •Ensure compliance to OHASA requirements ensuring a safe working environment at all times. · Drive seasonal incentives with the team to achieve sales targets. CUSTOMER SERVICE DELIVERY · Implement the NARS customer service strategy and processes with attention to proactive issue resolution and a luxury customer experience. · Ensure correct implementation of store layout, merchandising, signage, and visual displays according to brand standards. Ensure correct and timeous implementation of store's promotions, events, other brand communications, in accordance with brand standards. · Ensure appropriate staffing levels to support customer service requirements. · Monitor monthly performance axes split/slow lines and determine suitable actions to address performance gaps. · Drive IPT to a target of 3. · CRM Management – oversee and ensure the maintenance of the CRM cards to retain customers and ensure regular contact with VIP clients – adhere to POPIA guidelines at times. · Oversee BC’s communication to customers to ensure customer recruitment and retention. · Drive the attraction and retention of new customers. · Manage in store customer complaints or concerns efficiently and effectively. Provide feedback to Line Manager regarding any customer issues or feedback within 24 hours working with Training Manager to resolve. MERCHANDISE MANAGEMENT · Manage and maintain the stock pipeline to ensure that stock is displayed on the sales floor in accordance with the brand guidelines. · Conduct weekly analysis and interpretation of all stock management reports with appropriate actions. · Ensure communication of stock issues to Line Manager e.g., out of stocks, overstocks. · Ensure data integrity through effective stock control and ensure SOP is followed. · Identify and plan stock and tester need for the month and ensure orders are placed timeously. · Identify and plan supplies and tools for the month and ensure orders are placed. · Monitor your stock versus tester ratio to ensure that testers are used efficiently. · Identify maintenance issues, report to the Brand Manager and follow up. BRAND MANAGEMENT · Monitor competitor activity, stay up to date with current industry trends. · Ensure that hygiene and safety standards are maintained according to retailer requirements at all times. · Adhere to and maintain brand standards at all times. PEOPLE MANAGEMENT · Assist in the recruitment of new team members. · Induct new staff members. · Manage the performance of self and all direct reports - ensure that regular feedback coaching, and mentoring on performance is provided to all team members. · Be actively involved in staff Individual Development Plan (IDP), develop such plans for all direct reports and ensure that the agreed development interventions are delivered. · Identify training needs for team members and communicate needs to Training Manager. · Attend classroom training and ensure that staff apply this ongoing learning in store. Ensure effective usage of the PCG Academy as the online training and communication platform. · Ensure an open, motivated, and harmonious work environment – create a great working environment through excellent leadership. · Manage daily team/people issues. · Conduct weekly EMTs in store to ensure key focus areas are addressed and standards are maintained. · Maintain records of all EMTs, monitor impact and report back to Line Manager monthly. · Formally review job performance for all employees quarterly and annually and maintain written records of such meetings; implement the company performance processes. · Conduct monthly one on ones with sales team to address and enhance performance – coach team members to ensure optimal performance. MARKET INTELLIGENCE · Conduct regular environmental scans of competitor activities (price, product, layouts and promotions) and external socio-economic factors so that appropriate changes can be made to business plans. · Ensure that all promotional and event directives are executed in accordance with brand guidelines. · Ensure that the store delivers appropriate merchandise and services adhering to brand standards and according to the store's specific customer profile and customer trends. STAKEHOLDER MANAGEMENT · Ensure client experience standards are consistently upheld and reinforced. · Build strong working relationships with all internal and external stakeholders. ADMINISTRATION REPORTING · Daily, weekly, monthly sales tracking sheets. · Weekly and Monthly top 5 competitors. · Analyze sales and competitor reports to identify trends and sales opportunities. · Create and manage effective store schedules set to meet the business staffing needs. · Manage leave applications via ESS. · Submit claim forms for overtime, night work (holidays etc.), ensure adherence to payroll cut-off timelines. · Store checklist submitted weekly. · Submit store event report including photographs to Line Manager as and when required. COMPETENCIES · Deciding and Initiating Action · Leading and Supervising · Working with People · Relating & Networking · Adhering to Principles and Values · Persuading and Influencing · Planning and Organizing · Delivering Results & Meeting Customer Expectation · Coping with pressure and setbacks REQUIREMENTS/QUALIFICATIONS · At least 5 years retail and cosmetics experience · At least 5 years’ advanced Make-Up experience · Previous Managerial or supervisor retail experience · Must have experience in leading a retail team · Certificate in Make-Up is advantageous · Must be able to demonstrate expert knowledge and current industry trends · Must be willing to work weekends and shifts as required · Working Knowledge of MS Word, PowerPoint and Excel · Must have own transport Job Type: Full-time Experience: •Retail: 3 years (Required) Work Location: In person

Digital Marketing Coordinator

LOCATION Cape Town JOB OVERVIEW To maintain the accuracy, currency, and brand integrity of Prestige Cosmetics Group's product presence across all online retail platforms. The Digital Marketing Coordinator is the operational quality control layer between PCG's brand standards and its online retail execution. Working in close partnership with brand managers and under the direction of the Digital Marketing Manager, the role runs structured eCommerce audits, coordinates content fixes, manages asset submissions to retailers, and maintains a disciplined audit log that supports both brand and commercial decision-making. The role contributes meaningfully to PCG's digital performance by ensuring that what customers see online is accurate, on-brand, and commercially sound. KEY RESPONSIBILITIES Retailer eCommerce Audits and Quality Control •Scheduled eCommerce audits •Run scheduled audits of product pages across all online retail partners — Foschini, Truworths, Superbalist, Woolworths, Edgars, ARC, Takealot, Clicks, Dis-Chem, and SKINS. Audits cover pricing accuracy, product imagery, product copy, and stock status. •First-line quality control •Identify and resolve minor content discrepancies before they escalate to the retailer relationship or principal level. Apply PCG's brand and content standards consistently across all platforms and all brands. •Findings logging •Capture all audit findings by brand and by severity — distinguishing between minor content fixes and structural or commercial issues. Maintain accurate records that provide a reliable basis for reporting and escalation decisions. •Test purchases •Organise regular test purchases across eRetailer platforms to monitor standards, identify discrepancies, and provide the Digital Marketing Manager with ground-level insight into the customer experience. Brand Team Support and Asset Management •Brand manager coordination •Work directly with brand managers to communicate audit findings and coordinate the resolution of content issues on their respective brands. Ensure findings are communicated clearly, timeously, and with sufficient detail for the brand manager to act. •Asset management and submission •Download assets from brand portals and submit product detail page files, imagery, and campaign materials to retailers as required. Ensure all assets meet retailer specifications and brand guidelines before submission. •Retailer content coordination •Coordinate minor content updates with retailers' digital teams, working within the boundaries of the brand manager's direction and the Digital Marketing Manager's oversight. Do not initiate commercial or pricing conversations with retailers directly. Escalation and Reporting •Structured escalation •Identify and escalate structural or commercial issues to the Digital Marketing Manager without delay. This includes listing disputes, pricing disagreements, campaign timing conflicts, and any matter with retailer-relationship or commercial implications. Do not attempt to resolve these matters directly. •Audit reporting •Maintain a structured audit log by brand and retailer. Share reports with the Digital Marketing Manager and brand managers on a regular cadence as defined by the Digital Marketing Manager. Ensure reporting is accurate, clearly formatted, and delivered on time. •Competitor and platform monitoring •Monitor eRetailer platforms and relevant competitor activity as directed. Provide observations to the Digital Marketing Manager to inform broader digital strategy and market intelligence. Leadership and Culture •Personal development •Take ownership of your personal development through an active Personal Development Plan. Seek feedback on performance regularly and apply it with intention. Pursue continuous improvement as a professional standard, not a once-off exercise. •Values and culture •Adhere to PCG's company values and actively contribute to a positive, high-performance culture within the team and across the business. Participate meaningfully in culture initiatives and lead by example in how you engage with colleagues. •Leadership contribution •Bring a leadership mindset to the role regardless of hierarchy. Take responsibility for challenges within the digital function, contribute constructively to solutions, and support colleagues across departments where your expertise adds value. •Communication and collaboration •Communicate regularly with your reporting line and relevant stakeholders. Make recommendations to improve efficiencies and effectiveness within the digital function. Contribute to a collaborative working environment where team members feel supported and informed. COMPETENCIES •Attention to detail and methodical quality control •Planning and organising across multiple brands and platforms •Delivering results consistently and to a defined standard •Adapting and responding to changing platform requirements and brand priorities •Analysing audit data and communicating findings clearly •Presenting and communicating findings to brand managers and the Digital Marketing Manager •Problem-solving within defined operational boundaries •Accountability and personal ownership of outputs SKILLS •Familiarity with online retail platforms and eCommerce product listing environments •Ability to read and apply brand guidelines consistently across platforms •Clear written communication skills for flagging findings and coordinating fixes •Organised and self-disciplined, with the ability to manage a structured audit cadence independently •Digital asset management and brand portal navigation •Proficient in Microsoft Office, particularly Excel for audit logging and reporting •Understanding of the boundary between operational content fixes and commercial escalations •Comfortable working across multiple brands and retailer platforms simultaneously MINIMUM REQUIREMENTS •Relevant qualification or diploma in Marketing, Digital Marketing, Communications, or a related field. •1 to 2 years of experience in a digital marketing, eCommerce, or content coordination role. •Familiarity with online retail platforms and product listing environments. •Experience working with brand or marketing teams in a support or coordination capacity. •Experience working with paid online campaigns, including Google and Meta, is advantageous. •Exposure to the cosmetics, beauty, or FMCG retail sector is advantageous. WORKING RELATIONSHIPS Internal •Digital Marketing Manager (reporting line and escalation point) •Brand Managers across PCG divisions External •Online retail partners (operational content queries only) •Brand portal administrators

Digital Marketing Manager

LOCATION Cape Town JOB OVERVIEW To own and lead the full digital and eCommerce presence of Prestige Cosmetics Group, with primary accountability for the LCB division. The Digital Marketing Manager is the commercial and strategic digital authority within PCG, responsible for driving measurable sell-out performance through retailer partnerships, campaign execution, media buying, and budget management. The role owns PCG's social media platforms and ensures that the business's online presence consistently reflects brand positioning across all digital channels. It provides direction and line management to the Digital Marketing Coordinator, building a digital function that operates with discipline, commercial intent, and brand integrity. KEY RESPONSIBILITIES Retailer Partnerships and eCommerce •Retailer partnership ownership •Ownership of negotiation, product listings, campaign booking, execution, and return on investment reporting across all online retail partners — Foschini, Truworths, Superbalist, Woolworths, Edgars, ARC, Takealot, Clicks, Dis-Chem, and SKINS. Scope includes Co-op and paid media management. •eCommerce platform management •Ensure a consistent and accurate presence of PCG brands across all retailer eCommerce platforms, aligned with brand guidelines and commercial priorities. Manage all eRetailer website updates, campaign launches, and animations in collaboration with brand. •Retailer communications •Manage communication with eRetailers on campaign animations, including emails and social media, based on brand guidelines. Ensure close collaboration with brand principals and secure approval of retailer emails and website features before publication. •Escalation and resolution •Own resolution of structural or commercial issues escalated from the Digital Marketing Coordinator, including listing disputes, pricing disagreements, campaign timing conflicts, and matters with retailer-relationship implications. Media, Campaign Planning and Social Media •Media buying and campaign planning •Partner with brand teams on media buying, campaign planning, and deployment of eMarketing content across digital platforms. Manage campaign execution from brief through to delivery in partnership with Kintaro and other media agencies. •PCG social media management •Own and manage PCG's presence across LinkedIn, Facebook, and Instagram. Responsible for content planning, publishing cadence, and platform integrity in line with PCG's brand standards and commercial calendar. •NARS brand social media and CRM •Own NARS social media management including Customer Relationship Management emailer planning and execution. •Market and competitor intelligence •Conduct regular environmental scans of competitor digital activity. Provide monthly communications highlighting trends, opportunities, and competitor insights to relevant stakeholders to inform marketing strategy. Budget and Reporting •Budget ownership •Set and manage the annual online sales and marketing budget by brand, in partnership with brand managers. Budget ownership includes sell-out targets as a key performance indicator. •Co-op reconciliation •Produce monthly Co-op reconciliation reports with proof of execution and campaign performance feedback. •Campaign reporting •Provide monthly performance reporting across all media campaigns. Produce weekly updates and monthly sales reports as required. Organise regular test purchases to monitor eRetailer standards. •Spend accuracy •Ensure accurate and timeous reporting of all spend within allocated budgets. Re-evaluate and improve digital strategies regularly to maximise campaign performance and return on investment. Stakeholder Management and Engagement •Internal stakeholder engagement •Ensure communication and buy-in of digital updates and plans with all relevant internal stakeholders. Work with brand managers and Marketing Executives to align digital activity with the broader commercial plan. •External stakeholder engagement •Build optimal relationships with all retailers, suppliers and external stakeholders as required to ensure collaboration and efficient and effective solution-generation and execution. •Agency and service provider management •Manage digital marketing service providers and agencies. Develop and maintain standard operating procedures across digital platforms to ensure platform governance and consistency. •Best practice implementation •Evaluate and implement relevant best practices from global brand teams where applicable to the South African market. Link with Legal on grey market activity as required. Leadership and Culture •People Management •Line-manage the Digital Marketing Coordinator. Provide clear direction, day-to-day oversight, and structured development support. Ensure audit outputs and escalations are reviewed and actioned timeously. •Actively contribute to the growth and capability of the Digital Marketing Coordinator through regular feedback, coaching, and performance conversations. Support the Coordinator's development plan and create opportunities for skill-building within the digital function. •Personal development •Take ownership of your personal development through an active Personal Development Plan. Seek feedback on performance regularly and apply it with intention. Pursue continuous improvement as a professional standard, not a once-off exercise. •Values and culture •Adhere to PCG's company values and actively contribute to a positive, high-performance culture within the team and across the business. Participate meaningfully in culture initiatives and lead by example in how you engage with colleagues. •Leadership contribution •Bring a leadership mindset to the role regardless of hierarchy. Take responsibility for challenges within the digital function, contribute constructively to solutions, and support colleagues across departments where your expertise adds value. •Communication and collaboration •Communicate regularly with your reporting line and relevant stakeholders. Make recommendations to improve efficiencies and effectiveness within the digital function. Contribute to a collaborative working environment where team members feel supported and informed. COMPETENCIES •Commercial acumen and sell-out orientation •Strategic thinking and planning •Delivering results and meeting stakeholder expectations •Formulating strategies and concepts •Persuading and influencing across internal and external audiences •Analysing data and deriving actionable insights •Adapting and responding to change •Planning and organising across multiple brands and campaigns simultaneously •Leadership and people development •Problem-solving under commercial pressure SKILLS •Strong understanding of digital marketing, eCommerce, and online retail partner management •Media buying and campaign management across digital platforms •Social media platform management in a commercial environment •Budget ownership and return on investment reporting •Agency and service provider management •Proficient in relevant digital marketing tools, platforms, and analytics •Strong interpersonal and stakeholder management skills •Excellent written and verbal communication •Attention to detail with strong reporting discipline •Ability to work across strategy and operational execution simultaneously MINIMUM REQUIREMENTS •Relevant tertiary qualification in Marketing, Digital Marketing, Communications, or a related field. •Minimum 3 to 5 years of experience in a digital marketing role, with demonstrable experience in eCommerce and online retail partner management. •Proven experience managing retailer digital platforms and product listing environments. •Experience in media buying, campaign planning, and agency management. •Experience managing social media platforms in a commercial environment. •Prior exposure to budget ownership and return on investment reporting. •Experience managing a direct report or junior team member is advantageous. •Experience in the cosmetics, beauty, or FMCG retail sector is advantageous. •Experience working with paid online campaigns, including Google and Meta, is advantageous. WORKING RELATIONSHIPS Internal •PCG SteerCo (reporting line) •Digital Marketing Coordinator (direct report) •Brand Managers across PCG divisions •Marketing Executives for LCB and F&B •General Manager External •Online retail partners across all platforms •Media and digital agencies, including Kintaro •Brand principals

Marketing Assistant

LOCATION Cape Town JOB OVERVIEW The core purpose of the role is to work together with the Marketing Manager and Brand Team to develop the brand in South Africa through optimum use of the A&P investment tools, adaptation of international strategy and ensuring a 360̊ approach to all local marketing strategies, ultimately growing market share and brand image in South Africa. KEY RESPONSIBILITIES Marketing/Brand Support Functions •Be a custodian of the brand image in South Africa, maintaining brand equity and integrity at all times •Liaise with the brand team (Digital, PR, Trade Marketing) to understand marketing goals and provide support as required and directed by the Marketing Manager •Present marketing and branding ideas to the team •Ensure compliance with relevant legal, brand and process requirements •Provide support to the Marketing Manager on brand specific tasks •Systematically develop processes that provide relevant information and support to the Marketing Manager, including but not limited to: ‒Inventory review and reporting ‒Monthly brand reporting ‒Retailer sales performance and stock reporting ‒Administrate the process flow of all new products both internally and externally to ensure products are loaded correct and timeous ‒Timeous accurate completion and submission of all retailer buy plans/master files and seasonal marketing/online booking calendars and forms ‒Timeous and accurate management of price increases as required ‒Ensure all documents are accessible at all times ‒Deliver within set deadlines ‒Provide optimum service levels to all stakeholders internally and externally •Manage customer and consumer queries professionally to achieve a positive outcome •Assist with project-based assignments set out by the Marketing Manager to gain knowledge and practical experience in development-focused tasks •Track competitor activity monthly and gain learnings from analysis •Spend time in-store to obtain trade experience/knowledge and gain customer insights •Support the team with all administration tasks as required Sales Performance •Regularly review business performance to ascertain challenges and opportunities •Assist in the management of inventory to ensure brand stock levels in house meet both the brand and organisational requirements •Report on brand performance monthly as required (including but not limited to sales, retailers performance, SKU performance, PR, new launches) •Assist in the management of new launches including stock tracking with demand planning, receipt of retailer orders vs plan, stock distribution (together with POSM) from the warehouse, communication with the sales team, proactive adaptations to plans to maximise launch potential and follow up and reporting following launch period •Engage in research to gain relevant information including but not limited to competitors, pricing and target markets Stakeholder engagement and management •Build and maintain strong relationships with all stakeholders to ensure full support of the brand in the market •Work with stakeholders to gain maximum exposure for the brand •Co-ordinate and implement PR activity including distribution of new launches and tracking and reporting on local media and digital coverage Budget and financial responsibilities •Allocate resources and work with others to ensure specified budgets and ROI requirements are observed Leadership and Culture •Manage own personal development through your PDP (Personal Development Plan). Request training and feedback on performance at least once a month and strive to improve based on these interventions. •Adhere to the company's values. •Be an active participant in all culture initiatives and activities. •Take responsibility for all issues facing the department, work as a team and mentor/coach new team members as required. •Communicate with your line manager regularly and make recommendations on improving efficiencies and effectiveness in the department. •Contribute positively to create a harmonious working environment for all team members. In addition, Marketing Assistants may be allocated additional projects with the Marketing Manager to develop brand management and commercial skills. COMPETENCIES •Taking decisions and initiating action, taking responsibility for these •Working with people •Writing, reporting and communication •Persuading and influencing •Planning and organising •Delivering results & meeting customer expectations •Adapting and responding to change •Coping with pressures and setbacks •Analysing •Entrepreneurial and commercial thinking •Problem-solving SKILLS •Understanding of brand management and marketing concepts •High attention to detail •Proactive, adaptable and flexible •Organised with ability to multi-task, ensuring deadlines are prioritised and met •Strong interpersonal skills and ability to build relationships with internal/external partners •Strong communication and reporting skills •Business acumen •Results driven MINDSET •Energetic team player with the ability to positively impact the team •Proactive self-motivated attitude that delivers results and works towards excellence •Compliant with all policies, procedures, ethics & values in the business MINIMUM REQUIREMENTS/QUALIFICATIONS •Business/Marketing degree •Proficient with Microsoft Office Suite (including word processors, spreadsheets, design applications and presentation programmes) •At least 2 years brand/marketing experience •Cosmetics industry experience in the luxury sector is advantageous

Brand Manager

LOCATION Cape Town JOB OVERVIEW To develop the brand in South Africa through optimum use of the A&P investment tools; ensuring a 360̊ approach to all marketing strategies, ultimately growing market share and brand image in South Africa. KEY RESPONSIBILITIES Business Performance •Develop, communicate and share the marketing vision within the organisation to ensure the strategy is executed impeccably and timeously in the market •Be a custodian of the brand image in SA and must maintain brand equity and brand integrity at all times •Formulation of brand strategy and long-term growth plans •Analysis of brand strategy and performance and effect changes as needed •Using historical performance, accurately set and achieve annual wholesale budgets for the brands and formulate plans to alleviate any sales deficits. •Effectively set global sell out targets for the brands with the sales team •Effective adaption of global strategies to suit the SA market and to meet the retailer’s expectations •Effective and regular business reviews to ascertain challenges and opportunities •Monitoring of retail prices in the market to ensure the brand remains competitive, while at the same time monitoring brand ex works and forex trends and formulating strategies to manage pricing effectively •Distribution management and review to ensure that the brand follows international guidelines and strategy, at the same time ensuring that doors deliver ROI by reaching minimum turnover levels •Inventory management to ensure brand stock levels in house meet both the brand and organisational requirements, including accurate promotional forecasting •Brand reporting Stakeholder engagement and management •Build and maintain strong relationships with all stakeholders to ensure full support of the brand in the market •Work with all stakeholders to gain maximum exposure for the brand •Co-ordination and implementation of PR activity Budget and Financial Management •Management of marketing budget •Management and analysis of A&P spend to ensure effective usage thereof and ensuring a ROI and brand profitability •Ensuring achievement of wholesale budgets across all retailers LEADERSHIP AND CULTURE •Manage own personal development through your PDP (Personal Development Plan). Request training and feedback on performance at least once a month and strive to improve based on these interventions. •Adhere to and live the company's values. •Be an active participant and ambassador in all culture initiatives and activities. •Take responsibility for all issues facing the department, work as a team and mentor/coach new team members as required. •Communicate with your line manager regularly and make recommendations on improving efficiencies and effectiveness in the department. •Contribute positively to create a harmonious working environment for all team members. •Build meaningful connections with all stakeholders. COMPETENCIES •Deciding and Initiating Action •Working with People •Writing and Reporting •Persuading and Influencing •Planning and Organising •Delivering Results & Meeting Customer Expectations •Adapting and responding to change •Coping with pressures and setbacks •Analysing •Entrepreneurial and commercial thinking SKILLS •Strong understanding of Brand management & Marketing concepts •Willing and able to work on both strategy and operational subjects •Attention to detail •Proactivity, adaptability & flexibility •Multitasking •Strong interpersonal skills •Negotiation skills •Communication skills •Business acumen MINIMUM REQUIREMENTS/QUALIFICATIONS Business/Marketing degree 5 years relevant experience in the cosmetics industry

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