THE FUTURE OF PRESTIGE STARTS HERE

LOCATION Johannesburg JOB OVERVIEW To provide secretarial and administrative support to the Regional Sales Manager, management team and their department. Key Responsibilities: Information Reporting •Inform line management on a regular basis of the status of work in progress. •Identify the purpose of relevant reports/required information and establish appropriate source to be utilised for gathering information. •Adhere to the administrative procedures and processes utilising the available technology •Prepare and submit relevant reports/information timeously to all stakeholders. •Ensure that accurate records are updated and maintained, investigate out of line situations, and take appropriate action to rectify problem areas. •Provide accurate feedback to relevant stakeholders on required information. •Consolidation of reports Customer / Stakeholder Relationship Management •Source appropriate resources for resolving customer enquiries/complaints. •Respond professionally to all internal and external customer queries regarding product and/or services offered and redirect customer queries where necessary. Service Delivery Improvement •Coordinate reporting on Sales KPIs •Fulfil sales admin functions as per requirements of the sales team •Complete support paperwork for sales team, i.e., RTV trackers, out of stock templates, promoter feedback, reporting, et cetera •Arrange meetings as required and ensure the minute taking and distribution thereof •Relevant administrative tasks required People Management •Manage own personal development through performance management, IDP and talent management processes. Request training and feedback on performance and strive to improve based on these interventions. •Take personal responsibility for all issues facing the department, work as a team. •Communicate with your line manager regularly and make recommendations on improving efficiencies in the department. Leadership and Culture •Manage own personal development through your PDP (Personal Development Plan). Request training and feedback on performance at least once a month and strive to improve based on these interventions. •Adhere to and live the company's values. •Be an active participant and ambassador in all culture initiatives and activities. •Take responsibility for all issues facing the department, work as a team and mentor/coach new team members as required. •Communicate with your line manager regularly and make recommendations on improving efficiencies and effectiveness in the department. •Contribute positively to create a harmonious working environment for all team members. •Build meaningful connections with all stakeholders. Competencies •Attention To Detail •Information Search •Open & Effective Communication •Problem Solving •Performance Focus •Planning & Organising Requirements/qualifications: •Grade 12 •Additional qualification, e.g., secretarial diploma, administrative diploma, is an advantage. •Proven knowledge of MS packages Excel/Word/PowerPoint •Intermediate to Advanced Excel: Non-negotiable •Operates within regulated systems and procedures to standardised methodologies. •Provides Functional clerical, administrative or functional trainee support under guidance & supervision. •Able to perform a wide variety of clerical/Functional procedures which are clearly documented. •Acts confidently & independently in supporting the Functional area. •Possesses broad knowledge in the Functional area and training/on-job experience ensures effective contribution within an environment with straightforward procedures & policies. •Systems must be understood before decisions made in well-established situations. •Operate unguided in supporting the Functional sub-function. •The emphasis is on timeous and accurate in-house service delivery.

LOCATION Johannesburg JOB OVERVIEW We are seeking a dynamic and experienced HR Manager to lead and optimise our human capital function, ensuring compliance with South African labour laws while fostering a high-performance, people-first culture. This role requires a strong leader who can drive strategic HR initiatives, coach and develop the HR team, and act as a trusted business partner to leadership. The HR Manager will lead and oversee HR operations, talent management, and employee engagement while ensuring excellent service delivery. The work is done through partnering with key stakeholders and business partners to build a capable workforce and create a positive environment for employees. The HR Manager is a key resource in recommending appropriate actions to business. KEY RESPONSIBILITIES 1.HR Consulting •Management of daily HR related queries. •Partner with business and clients to find sound and fair solutions. •General employee support and query handling – enhance the people experience. 2. HR Strategy & Compliance •Develop and execute HR strategies aligned with business objectives. •Ensure compliance with South African labor laws (BCEA, LRA, EE Act, Skills Development Act, etc.). •Manage Employment Equity (EE) and BBBEE initiatives, ensuring regulatory compliance and diversity goals. 3. Business Partnering & Talent Management •Work closely with leadership to provide HR insights and solutions that support business growth. •Oversee talent acquisition, ensuring the recruitment of top talent aligned with company values. •Develop and implement succession planning and career development initiatives. 4. Employee Relations & Performance Management •Oversee employee relations, managing conflicts, grievances, and disciplinary processes. •Implement and refine performance management frameworks, driving engagement and accountability. •Ensure all processes and action plans implemented are consistent and fair in line with Company policies and procedures. •Represent the Company at CCMA matters and provide coaching and mentoring to the team in this regard. •Foster a positive workplace culture through leadership, engagement, and wellness programs. 5. Learning & Development •Identify training needs and implement learning and development programs to upskill employees. •Support leadership development and succession planning through targeted interventions. 6. Compensation, Benefits & Payroll Collaboration •Oversee the HR component of payroll, ensuring accurate and timely processing in collaboration with the Payroll Manager. •Ensure compensation structures and employee benefits are accurately developed aligned to staffing strategy, blueprints and budgets. •Ensure compliance with statutory benefits (UIF, COIDA, Retirement Funds, etc.). 7. HR Operations & Reporting •Ensure efficient HR operations, including HR policy implementation and system optimisation. •Generate and analyse HR metrics and reports to support decision-making. •Drive the adoption of HR technology and automation for improved efficiency. 8. Stakeholder Management •Build strong relationships with key stakeholders and business partners. •Work in collaboration with other Head Office departments to drive and execute overall people operational plan and strategic initiatives. 9. Leadership and Culture •Lead and mentor the HR team, including HR Administrator and HR Business Partners (HRBPs), ensuring high levels of performance and professional development. •Act as a strategic advisor to senior management on all HR-related matters. •Drive a culture of accountability, collaboration, and continuous improvement within the HR function. •Lead by example as a culture ambassador, ensuring behaviour is aligned with the Company values. •Encourage, implement, and reinforce the company values and leadership principles with all stakeholders. •Ensure an open, motivated, and harmonious work environment. •Manage the performance of self and team, ensuring active participation and regular feedback to enable continuous improvement and achievement of individual development goals. •Partner with business to enable leaders to effectively lead, manage and develop their direct reports, encourage growth and job satisfaction, whilst delivering on company objectives by optimising both the individual, team and department performance. •Partner with business and develop solutions to influence, motivate and achieve high levels of commitment from team members, colleagues, internal and external associates in a variety of situations to create an optimal workplace environment. Invite input from each person and share ownership; empower others. KEY COMPETENCIES •Strategic Thinking: Ability to align HR initiatives with business goals. •Leadership & Influence: Experience in leading teams and driving cultural change. •Problem-Solving: Ability to address HR challenges with innovative solutions. •Collaboration & Business Partnering: Strong relationship-building with stakeholders. •Confidentiality & Integrity: Handling sensitive information with professionalism. COMPETENCIES - Adhering to Principles and Values - Problem-solving and solution-focused - Communication and networking - Commercial acumen - Working with people - Persuading and Influencing - Planning and Organising - Delivering Results & Meeting Customer Expectations - Coping with pressure and setbacks - Writing and reporting REQUIREMENTS/QUALIFICATIONS HR diploma/degree At least 5 years HR management experience including leading a team Must have IR experience and skill-set to represent the Company at CCMA Experience in retail, wholesale, luxury goods is advantageous Must have own vehicle and valid driver’s license - Must be willing to travel Excellent communication, interpersonal and relationship-building skills Working knowledge of MS Office/Excel/PowerPoint

LOCATION Cape Town JOB OVERVIEW The BI Business Analyst should be able to analyse and synthesise large amounts of data, accurately project sales trends, identify sales opportunities, and provide practical guidance to optimise sales strategies to increase market share. Collect and examine data and use the information gathered to create coherent, intelligent reports. KEY RESPONSIBILITIES Business Performance •Conduct thorough analyses of sales data and market trends to create insightful reports on brand and customer performance •Perform comprehensive quantitative and qualitative analyses to produce detailed brand performance reports •Work closely with sales and trade marketing teams to optimize and assess campaign effectiveness, using data to inform brand strategy and enhance customer engagement •Collaborate with sales and trade marketing teams to develop and execute data-driven campaigns, measuring their impact on brand performance and market share •Utilise tools such as Excel and Power BI to design and implement insightful BI reports, dashboards, and data narratives •Develop and present feedback decks for brand sales reviews, focusing on the effectiveness of Trade Marketing and Key Account activities, along with any brand metrics agreed upon in brand planning sessions •Partner with the sales team to provide data analysis that supports the refinement of customer engagement strategies •Build strong, trust-based relationships with brand partners and customers through consistent sales reviews aligned with brand plans •Manage and master data efficiently •Scope and analyse business system requirements •Incorporate system and enterprise architecture design into requirements analysis and solution design •Present scoping and analysis findings in solution design and decision-making meetings •Engage with process owners and end-users to define processes, business rules, and user experience requirements •Define system-to-system integration processes and specifications •Drive agile solution delivery through interaction with the team and business users •Maintain, improve and deliver accurate, high quality information on our platforms •Monitor data for accuracy and completeness •Data analysis •System maintenance (SQL / Power BI/ Other) Leadership •Manage own personal development through your PDP (Personal Development Plan). Request training and feedback on performance and strive to improve based on these interventions. •Adhere to the company's values. •Take personal responsibility for all issues facing the department, work as a team and mentor/coach new employees as required. •Communicate with your line manager regularly and make recommendations on improving efficiencies in the department. •Strong admin and organisational skills •Strong analytical skills •Self-motivation; good energy levels and ability to work independently and with cross-functional teams •Attention to detail and desire for accuracy •Advanced problem-solving and analysis skills •Strong work ethic and willingness to take initiative •Critical thinking, attention to detail, good listening and debating skills, excellent verbal and written command of the English language, good time management. COMPETENCIES: REQUIREMENTS/QUALIFICATIONS •High level of computer competency and literacy, including Microsoft Office programs (MS Word and Excel) •Basic understanding of database/SQL queries and views •Working knowledge of Power BI or Cognos Analytics would be advantageous •Bachelor’s Degree or equivalent •1 to 3 Years working knowledge in Business Intelligence

LOCATION Cape Town JOB OVERVIEW The Retail Planner is a key resource for driving optimal stock & sales and has a keen eye for detail based on data and trends that provides strategic insights and recommendations of actions to the business – the role co-ordinates these actions by partnering with relevant departments/teams ensuring we have the right stock in the right doors to drive sales and market share growth. KEY RESPONSIBILITIES BUSINESS PERFORMANCE – SALES - Partner with Brand Team and Key Accounts Executive (KAE) to set sell-in and sell-out budgets – at brand, retailer and category level. - Partner with Brand Team to provide data-driven input to complete monthly sales forecasting (including promotional forecasting) as accurately as possible (sell-in and sell-out). - Partner with Brand Team to accurately set and achieve annual wholesale budgets for the brand and formulate plans to drive sell-out and alleviate any sales deficits. - Work with the Brand Team and Sales Team to effectively set global sell-out targets for the brands. - Partner with Brand Team and provide data-driven input to build sell-out targets by mall, by brand, by retailer, by door annually and manage reforecasts monthly. - Monitor, analyse and communicate performance of all brands, including new launches and promos – ensure the right stock is in the right doors in the right quantities at the right time to drive sell-out and sell-in. - Monitor retail inventory to ensure brand stock levels by door by retailer meet both the brand and organisational requirements – ensure actions are executed timeously. ANALYSIS, INSIGHTS AND REPORTING - Understands the retail environment through data analysis of each retailer to provide information on opportunities that further informs brand strategies. - Analyse stock and sales reports weekly to provide insights by door, by brand and by retailer for all brands within portfolio – provide insights to the greater team to generate sales and marketing actions. - Analyse retailer stock levels to identify opportunities and challenges to optimise sell-out and stockturn by SKU by store – build recommended actions accordingly. - Sales reports and analysis by brand to internal and external stakeholders (monthly/annually/quarterly). - Assist and support the Key Accounts Executive to deliver all weekly and monthly reports. STOCK MANAGEMENT - RETAIL - Analyse and interpret sales and stock trends to provide actionable insights, identification of gaps/opportunities and data-driven business decisions. - Formulate strategies for slow-moving inventory and days stock cover to ensure optimal stock levels that support business growth. - Guide and support the execution of planograms by analysing each brand and the respective stock model requirements vs. sales potential. - Conduct competitive analysis to refine stock strategies, ensuring that PCG remains agile and responsive to market trends. - Oversee the management of critical SKUs. - Develop centralised reporting frameworks to track core in-stock metrics, enabling clear visibility and timely interventions. - Collaborate with Brand Team to ensure that promotions are executed with sufficient stock availability reducing missed sales opportunities and ensuring customer satisfaction (saleable and non-saleable stock). - Monitor promotional in-stock levels to minimise out-of-stocks during key sales events. - Maintain inventory expectations at store level to resolve any discrepancies and maintain operational consistency. SALES TEAM SUPPORT - Guide the Sales Team on best practices and how to manage stock efficiently at store level. - Work with the sales team on store gridding and localisation. - Supports KAE where retailer head office escalations are required to help resolve any issues around DI, stock input requests. - Partner with the Sales team to ensure optimal usage and allocation of non-saleable stock – drive productivity. - Provide insights and guidance on overstocks and understocks, ensuring data-driven actions. - Builds weekly new product trackers to track new launches versus prior launches. - Management of out-of-stocks with the sales team. STAKEHOLDER MANAGEMENT AND ENGAGEMENT - Build optimal relationships with all PCG retail partners. - Partner with Key Accounts Executive to ensure effective and efficient monthly retailer meetings. - Partner with the brand team on commercials and participate in meetings with Brand Principals as required. - Ensure that all work submitted is accurate and complete, supported by relevant data – build and maintain trust and credibility. - Build and maintain relationships with all internal and external stakeholders. LEADERSHIP AND CULTURE - Manage own personal development through your PDP (Personal Development Plan). Request training and feedback on performance at least once a month and strive to improve based on these interventions. - Adhere to and live the company's values. - Be an active participant and ambassador in all culture initiatives and activities. - Take responsibility for all issues facing the department, work as a team and mentor/coach new team members as required. - Communicate with your line manager regularly and make recommendations on improving efficiencies and effectiveness in the department. - Contribute positively to create a harmonious working environment for all team members. - Build meaningful connections with all stakeholders. COMPETENCIES •Deciding and Initiating Action •Working with People •Writing and Reporting •Persuading and Influencing •Planning and Organising •Delivering Results & Meeting Customer Expectations •Adapting and responding to change •Coping with pressures and setbacks •Analysing •Entrepreneurial and commercial thinking MINIMUM REQUIREMENTS/QUALIFICATIONS •Commerce/Business Degree •At least 3-4 years' work experience in a retail environment •Strong analytical ability and commercial acumen •Retail planning experience is required •Proven knowledge of MS packages, Excel/Word/PowerPoint •Advanced Excel: Non-negotiable •Experience using Power BI is advantageous

LOCATION Cape Town JOB OVERVIEW Oversee end-to-end management of shopfit projects across all brands, including new store openings, refurbishments, and in-store upgrades. Liaise with contractors, suppliers, and landlords to ensure smooth execution of projects. Coordinate design briefs, technical drawings, costings, and approvals. Track timelines and budgets, ensuring delivery to specification and within agreed deadlines. Conduct on-site checks during installations and ensure quality control. Visual Merchandising Projects - Manage the production and distribution of point-of-sale (POS) materials, including shelf talkers, shelf strips, wobblers, posters, and signage. - Coordinate large-scale activations such as center courts, shop-in-shops, and event spaces. - Ensure all visual merchandising items are produced according to brand guidelines and installed effectively. - Work with brand managers to align VM rollouts with campaign launches. - Work with the brand and sales team to ensure all Administration & Reporting - Maintain project timelines, budget trackers, and supplier databases. - Prepare and circulate project status reports to management. - Manage quotes, invoices, and purchase orders in line with company processes. - Assist with post-project evaluations, highlighting key learnings and improvements. Culture and Leadership - Work harmoniously with all stakeholders, ensuring win-win partnerships and meaningful connections. - Manage development of self and development plan with line manager. - Participate and support all company culture initiatives. - Contribute meaningfully to the team, ensuring tenacious teamwork, ownership and delivery. - Lead by example, ensuring professional conduct aligned to the company values. Skills & Competencies - Strong project management and organisational skills with the ability to multitask. - Attention to detail and a strong eye for design and branding. - Excellent communication and interpersonal skills to manage multiple stakeholders. - Problem-solving mindset with the ability to manage challenges on-site. Minimum Requirements - At least 3 years relevant experience - Excellent communication and project management skills - Must have own vehicle and valid driver's license - Must be willing to travel extensively (locally) when required - Competent in MS Office (Excel, Word, PowerPoint); knowledge of design software (AutoCAD, SketchUp, Adobe Creative Suite) advantageous.

LOCATION Cape Town JOB OVERVIEW To turn all our brand and operational dreams into reality in the retail space within brand guidelines, this role will be instrumental in executing trade marketing strategies that increase brand presence, drive consumer engagement, and maximise sales performance and market share across our retail landscape in South Africa. KEY RESPONSIBILITIES Business Performance - Strategy & Planning: Develop (together with the Marketing Manager) and implement trade marketing strategies, animation and promotional plans to support sales growth and brand objectives. - Brand Activation: Manage the execution of in-store marketing campaigns, including promotional events, product launches, and seasonal activations across retail outlets. - Retailer Relations: Build and maintain relationships with retail partners and key accounts, collaborating to ensure optimal brand visibility and alignment with promotional calendars. - Merchandising Excellence: Oversee the development and deployment of point-of-sale (POS) materials, displays, and brand visuals to ensure consistent luxury branding across locations. - Marketing and Sales Tools: Ensure all testers, samples and promotional gifting are forecasted and implemented across various retailers. - Market Analysis: Conduct regular market analysis to understand consumer behaviour, competitive landscape, and emerging trends in the luxury cosmetics sector. - Budget Management: Monitor and manage trade marketing budgets, ensuring effective allocation and ROI on campaigns and activations. - Performance Tracking: Measure, analyse and report on the performance of trade marketing activities, providing insights and recommendations for continuous improvement. - Collaboration: Work closely with the Sales and Brand teams to ensure trade marketing initiatives align with the overall brand strategy and sales targets. Market/Region Intelligence and Reporting - Conduct regular environmental scans of competitor activities. - Ensure monthly communications that highlight market trends and opportunities. - Manage and implement best practices to continuously improve brand performance. - Provide competitor feedback to relevant stakeholders to ensure that relevant insights are considered when developing marketing strategies and activities. - Ensure relevant reporting with insights and actions to various stakeholders as required. Stakeholder Management and Engagement - Build and maintain strong relationships with all stakeholders (internal and external) to ensure full brand support in the market. - Work with all stakeholders to maximise brand exposure. - Ensure optimal relationships with all retail partners. Leadership and Culture - Manage own personal development through your PDP (Personal Development Plan). Request training and performance feedback at least once a month and strive to improve based on these interventions. - Adhere to and live the company's values. - Be an active participant and ambassador in all culture initiatives and activities. - Take responsibility for all issues facing the department, work as a team and mentor/coach new team members as required. - Communicate regularly with your line manager and make recommendations to improve efficiency and effectiveness in the department. - Contribute positively to create a harmonious working environment for all team members. - Build meaningful connections with all stakeholders. COMPETENCIES - Presenting and Communication - Delivering results and meeting customer expectations - Adapting and Responding to Change - Persuading and influencing - Analysing - Planning and organising - Leadership - Problem-solving - Networking SKILLS - Strong understanding of Brand Management and marketing concepts - Attention to detail - Proactivity, adaptability & flexibility - Pro-active problem-solving - Strong interpersonal skills - Negotiation skills - Communication skills - Business/Commercial acumen - Stakeholder management MINIMUM REQUIREMENTS/QUALIFICATIONS Business/Marketing degree 3 years relevant experience in the cosmetics/luxury brands retail industry Proven track record in executing successful trade marketing and in-store campaigns. Strong understanding of the South African retail landscape and luxury cosmetics market. Exceptional project management and organisational skills, with attention to detail. Excellent interpersonal skills, able to build strong relationships with internal and external stakeholders. An analytical mindset, with the ability to interpret data and derive actionable insights.

LOCATION Johannesburg JOB OVERVIEW To uphold and express the Chanel brand identity across all South African retail environments through exceptional visual merchandising and shopfit execution. The Visual & Shopfit Specialist ensures that every boutique, counter, and travel retail space reflects the spirit of Chanel — refined, consistent, and inspiring — while delivering operational excellence and collaboration across local and global teams. KEY RESPONSIBILITIES New Counter & SAB Launches (South Africa & Travel Retail) Develop detailed project briefs for all new counters and SABs. Coordinate project timelines, installations, and refits between UK and local design teams, project management partner and shopfitters. Coordinate layouts and bespoke designs with the UK VM and Display teams. Manage timely availability and installation of merchandising elements. Manage snag corrections with shopfitters to maintain standards of excellence. On-Site Merchandising & Execution Ensure each retail space fully represents the CHANEL aesthetic and brand codes upholding global merchandising guidelines across all South African counters. Deliver consistency in POS hotspots, tester stands, TGPs, SED, TGS, and product layout across all SAB’s and retail doors. Ensure all elements required for visual changes are implemented on time. Fragrance – Execute fragrance bay layouts to ensure the Chanel identity and merchandising is consistent across all markets. Makeup – Execute MED layouts for MED wall and table units. Skincare – Execute skincare bay layouts show casing new products using IWD Displaya Coordinate with the Global team for the POS screen planning such that the programming aligns to the campaign launch dates using Chanel-Channel. Bespoke Merchandising Projects Partner with the UK VM Design team to develop and execute bespoke merchandising elements. Implement POS and visual assets in line with campaign deadlines and marketing priorities. Ensure all design solutions reflect CHANEL’s visual language and craftsmanship. Campaign & On Counter store change over management Translate the global marketing calendar into local merchandising actions. Manage lightboxes, tester stands, hot spots and counter elements to showcase updates in collaboration with marketing and display teams. Coordinate digital screen content via CHANEL-Channel to align with campaign timelines. Forecasting & Production Planning Partner with the marketing manager and UK design team to forecast yearly merchandising needs. Track and manage stock levels of visual elements, triggering reorders when required. Oversee the production and briefing of locally sourced elements to meet brand standards and timelines. Communication & Collaboration Communicate merchandising plans, updates, and layouts to VM, marketing, and retail field teams. Maintain open communication with regional managers to address and resolve in-store issues. Support regional teams with visual merchandising guidance and best practices. Reporting & Governance Provide regular updates to the General Manager and UK VM team on all active projects and maintenance schedule. Maintain professional liaison with UK teams, suppliers, and shopfitters. Submit the following on schedule: Monthly detailed visual feedback and maintenance report. Monthly action plan/journey planner by the 20th of each month. Maintenance summary for bi-weekly Brand Core meetings. Quarterly visual changeovers and planograms for Cycle Meetings. Accurate store visit logs and supporting documentation. Maintain VM Asset log. Maintain safe keeping of VM assets ensuring best practice and cost-effective storage. Store Maintenance Maintain and track all maintenance issues, ensuring resolution within 30 days. Manage supplier relationships to ensure quality workmanship and competitive pricing. Provide monthly updates to RDMs and counter teams. Eventing & Activations Lead design, setup, and breakdown of all CHANEL events and activations. Oversee execution in standalone boutiques, wholesale counters, external activations, and conferences. Ensure best practice, cost control, and brand alignment in all visual eventing activities. Budget Management & Administration Full accountability for Visual Merchandising and Shopfit-related GL codes under A&P. Conduct monthly reconciliations and report to the Marketing Manager by the 15th. Manage PO requisitions, supplier payments, and CAPEX budgets for new counters and SABs. Visual Merchandising Asset Management Maintain and update the VM asset log, ensuring accurate tracking. Oversee the safe keeping and cost-efficient storage of all VM assets. Trade & Field Presence Maintain close awareness of counter presentations across all regions. Conduct in-person visits to Johannesburg and Pretoria weekly. Receive photographic feedback from Cape Town and KZN bi-weekly. Visit Cape Town every 8 weeks and KZN every 12 weeks. PROFILE & COMPETENCIES At least 4 years of experience in a similar role Deep understanding of luxury retail and brand aesthetics Exceptional project management and organisational skills Collaborative, solution-driven, and detail-oriented Effective communication and cross-functional coordination skills Ability to balance creativity with disciplined execution Ability to understand technical plans Commercial awareness and budget management Attention to detail Own transport and driver’s licence Passport and ability to travel abroad Computer literacy, proficient in below computer programs: Microsoft Office including Excel, Word, PowerPoint and Teams Adobe Photoshop Illustrator InDesign Sketchup AutoCAD